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paid twice for one car!

Reviewed: Thu, Aug 22, 2019
About Budget: 4.7 /10
First I paid for Easyrentcars 460,47 Euro on the 24th of June. And then I paid again, for the same car in the airport when I picked up the car 363,05 USD According to the Rental Voucher the total charges of the Rental Car is 460,47 Euro and the amount due at pick up is 0,00 EURO I want 363,05 USD back. Laszlo Solyom
Luxury SUV | Chevrolet Suburban or similar

Relevant Reviews on Budget Orlando Intl Airport - Budget

Tony E

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Medium SUV | Ford Edge or similar
Reviewed: Sun, Sep 29, 2024
“Great car hire experience outstanding service from start to finish.”
About Budget: 10.0 /10
Outstanding customer service and support from start to finish !!! Will definitely use again!!!
About QEEQ: 10.0 /10
I was happy with what I paid fair price.
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Anthony Sugrue

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Full Size Van | Ford Transit or similar
Reviewed: Mon, Feb 28, 2022
“Good”
About Budget: 7.0 /10
I informed the staff that I had my own excess insurance but still got charged a daily rate. Not happy with this.
About QEEQ: 10.0 /10
Excellent service

K.Moorhouse

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Full Size | Ford Fusion or similar
Reviewed: Mon, Nov 18, 2019
“Budget was OK - Don't know why I was charged additional”
About Budget: 9.7 /10
Credit card charged £130 with no explanation why Car not available on pick up , so was given another, which was OK, just took a while to get the paperwork sorted

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Standard | Volkswagen Jetta or similar
Reviewed: Thu, Aug 22, 2019
“Wrong car, poor air condition, slipping transmission, not all that clean”
About Budget: 5.0 /10
Car had 34,000 miles and was worn, tired and had only mediocre AC in the Florida environment. Transmission did not work well either.
About QEEQ: 8.0 /10
No issues here.

P.Berwick

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Convertible | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Wed, Feb 27, 2019
“Worst experience ever and I would not book with Budget or EasyRentCars again”
About Budget: 2.0 /10
Worst service ever,the staff didn’t know what they were doing,we were in the queue for 40 mins and they wanted more money from me and was trying to get me to cancel the booking to rebook. Car had not been cleaned,full of scratches and I was told the car was orange it wasn’t it was blue.

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