Difficult return

Car had 50 k miles on it....old

Fox rent higher management was good compared to regular staff

EasyRentCars is really cool as all the information is crystal clear and the booking is at tip of the hand.

The car had plenty of room but the service was the worst I have ever experienced. The management at the denver location could have cared less about any issues with my rental. She even walked away from me while I was talking.

The car was okay. What I didn’t like was that they tried to sell me a toll package that I didn’t need. They said I would based on where I was traveling but I never crossed one toll. That is flat out lying in order to sell more and I don’t appreciate that sort of practice at all!

Easy to book but did have difficulty understanding the agent. Able to get me the price I wanted at last minute.

The car wasn't cleaned prior to our rental and it was a filth ball. We didn't find out until well on our way to the ski slopes that the rig wasn't 4x4 wheel drive. My bad for not specifying, but who makes a 2-wheel drive full-sized SUV? It defeats the purpose of an SUV. We had to purchase chains for the vehicle to comply with the Colorado Traction Law. Miscellaneous charges of more than $100 showed up on our receipt that were later removed after we called to inquire. The answer was something about computer errors. Highly suspect. Not happy !!