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Search for FOX RENT A CAR Car Rentals in Denver

Way too long of a wait

Reviewed: Sat, Jul 13, 2019
About FOX RENT A CAR: 8.0 /10
I waited over an hour for a customer service agent. This has never happened in my life at a car rental agency. Once I got to customer service it was very fast, the agent was very courteous, professional, and efficient. He was one of 4-5 other agents, but the other agents seemed to take much longer. This appeared to be part of the extreme wait time. I also did not get the car I wanted. I reserved a 4-door sedan, but got an SUV. I was so tired and hot (it was 90 degrees in Denver) from waiting that I didn't even ask for a different car, I just wanted to get out and leave. Drop off was much faster, but I noticed that the line for others to get their cars in the morning, was just as long as it was for me in the afternoon when picking up the car. The shuttle to the airport was ready and waiting.
About QEEQ: 10.0 /10
Volkswagen Jetta image
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Standard | Volkswagen Jetta or similar

Relevant Reviews on FOX RENT A CAR DENVER AIRPORT

A.Curran

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Compact SUV | Kia Sportage or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Wed, Jun 14, 2023
“Excellent professional service”
About FOX RENT A CAR: 10.0 /10
We had an excellent service at the Car rental/ pick up in Denver. Sandy the lady who helped us initially was very efficient and professional and she waited to have her break to help us with our booking.
About QEEQ: 10.0 /10
Very pleased with the service and the car that we were provided was excellent.

J.Conklin

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Full Size Van | Dodge Grand Caravan or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Tue, Sep 10, 2019
“I have been renting cars and flying for years and I have NEVER experienced such poor service.”
About FOX RENT A CAR: 5.3 /10
The car had plenty of room but the service was the worst I have ever experienced. The management at the denver location could have cared less about any issues with my rental. She even walked away from me while I was talking.

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Intermediate | Toyota Corolla or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Wed, Jul 3, 2019
“Awful. Waited 2 hours to pickup the car and called in to customer service and was HUNG UP on. SHAME!”
About FOX RENT A CAR: 2.0 /10
NEVER AGAIN will I ever go to Fox. I will tell all of my friends to avoid like the plague and you better bet I will do everything in my power to take scam companies like this down.

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Compact SUV | Kia Sportage or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Wed, Apr 3, 2019
“The agent tried to get me to pay more for a car I didn't need.”
About FOX RENT A CAR: 8.0 /10
The agent tried to get me to pay more for a car I didn't need.
About QEEQ: 10.0 /10

F.Rivas Duarte

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Compact SUV | Jeep Compass or similar
FOX RENT A CAR
Denver International Airport(DEN)
Denver
United States
Reviewed: Wed, Mar 20, 2019
“Will never use this rental company again.”
About FOX RENT A CAR: 3.7 /10
Horrible customer service. It took over 1hr and half to get the rental, a lot of hidden fees that they only give you at the counter. Charge separately for individual insurance policies which they tell you a different thing before you call. The airport pick up location is horrible. Overall would not use this company again.

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