Way too long of a wait

Dave

United States

Reviewed: Sat, Jul 13, 2019

About FOX RENT A CAR: 8.0 /10

I waited over an hour for a customer service agent. This has never happened in my life at a car rental agency. Once I got to customer service it was very fast, the agent was very courteous, professional, and efficient. He was one of 4-5 other agents, but the other agents seemed to take much longer. This appeared to be part of the extreme wait time. I also did not get the car I wanted. I reserved a 4-door sedan, but got an SUV. I was so tired and hot (it was 90 degrees in Denver) from waiting that I didn't even ask for a different car, I just wanted to get out and leave. Drop off was much faster, but I noticed that the line for others to get their cars in the morning, was just as long as it was for me in the afternoon when picking up the car. The shuttle to the airport was ready and waiting.

About QEEQ: 10.0 /10

Standard | Volkswagen Jetta or similar

1 days rental

Relevant Reviews on FOX RENT A CAR DENVER AIRPORT

B.Stephen

United States

4-day rental

Medium SUV | Hyundai Santa Fe or similar

Reviewed: Sat, Jul 20, 2024

“ecline all upsells from Fox”

About FOX RENT A CAR: 10.0 /10

Make sure you have your insurance covered before you get to the counter and then make sure you decline everything Fox offers you. They give you the hard sell and it will be very expensive.

About QEEQ: 10.0 /10

Service was very easy to use.

G.Gilbert

United States

1 days rental

Medium SUV | Jeep Compass or similar

Reviewed: Thu, Aug 22, 2019

“Difficult return”

About FOX RENT A CAR: 7.0 /10

The Fox had confusing signs directing you to return the car in the wrong location. Once it was determined where to return the car, there was no employees directing you on where rot park or leave the car. We had to wait for an employee to give direct us and complete the transaction.

About QEEQ: 8.0 /10

L.Medinger

United States

1 days rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Mon, Jun 17, 2019

“Stop picking on Rental Car places”

About FOX RENT A CAR: 9.3 /10

I have rented a few times with Fox. They always have a nice shuttle driver and the shuttle is always a short wait. I expect a line when I arrive because of the bargain pricing. I am prepared when I get in line with a credit card that accepts the normal sales tax, airport tax, extra driver fees, and the authorization hold charges. Be smart read the fine print and be ready with the right card and bring your insurance paperwork. I had no pressure for add ons ever. The cars were great. I always fill it up before drop off because I know every rental will charge 7$ a gallon if I dont. Get smart and Auto rental at Fox or anywhere will be fine.

About QEEQ: 10.0 /10

L.Richter

United States

1 days rental

Full Size | Toyota Camry or similar

Reviewed: Sat, Jun 15, 2019

“EasyRentCars was great. Fox rent a car tried to scam me!”

About FOX RENT A CAR: 7.0 /10

The car was okay. What I didn’t like was that they tried to sell me a toll package that I didn’t need. They said I would based on where I was traveling but I never crossed one toll. That is flat out lying in order to sell more and I don’t appreciate that sort of practice at all!

About QEEQ: 9.0 /10

Easy to book but did have difficulty understanding the agent. Able to get me the price I wanted at last minute.

R.Martin

United States

1 days rental

Medium SUV | Jeep Compass or similar

Reviewed: Tue, May 14, 2019

“Not worth the savings”

About FOX RENT A CAR: 6.3 /10

Ridiculously slow service from pickup at the airport to check in at the counter to waiting for the shuttle after drop off. Not worth whatever money I saved going through Easyrentcars.com

About QEEQ: 8.0 /10

Way too long of a wait

Relevant Reviews on FOX RENT A CAR DENVER AIRPORT

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