Staff were helpful. Car was practically new, clean and easy to drive.

when they realised the that we have plenty of luaggage, they made sure we have a good size car!!! Bravo, Insurance offered incase we needed it, to reduce cost when theft and/or damage but not needed

I like to recommend you guys, is there a membership or anything like that? Want to use you again

Having red many negative reviews on AVIS I have to admit that I was a bit worried. Joined their preferred client scheme to better understand how they operate and I would recommend that every client does it as well... Had a pleasant experience at the desk, friendly and efficient with the added bonus of a free upgrade to a top of the range Seat Alhambra practically new! It certainly made our holiday more pleasant. Also thanks to the preferred client scheme I went directly to the car skipping the long queue at the collection booth. Car was clean and sanitised with the key in a sealed bag. Went in fearing the worst and came back having another favourite rental company. If I was simply lucky I cannot tell but based on my experience I would certainly recommend.

This year there were very few offers and priced were very high compared to previous years but with qeeq I had the lowest price for the category. It was easy, the communication was good and will certainly use it again.

Despite booking over a week previously so that Avis would have plenty of time to set things up, when we arrived they did not have our car ready (Merc E Class) and did not have anything comparable to offer. After calling their associates, the only available alternatives were a monstrous Merc G Wagon (imagine trying to park that in the land of the Fiat 500) for more money, or a BMW 3 Series Touring. We took the BMW. Then we were informed that the insurance that we'd already paid for via Easyrentcars would not offer adequate cover, and for fully comprehensive cover we had to book with Avis. Given that we'd already had a car damaged in a car park in Italy on a previous trip, we felt that we had no option but to comply with Avis' advice.

Avis is not helping me to find the right car . My trip is getting worse and I have to pay extra money for finding other transportation.