The staff was very friendly and kept suggesting an upgrade. You can negotiate prices too. However, the car was too large to drive comfortably in the UK.

The members of staff were very helpful, the upgrade was an added bonus. On drop off, the staff member was helpful regarding payment of the toll bridge in Liverpool. My only gripe is that we were told with the upgrade it included the additional driver but we have since been charged. I have emailed the company and am awaiting an answer...

The pick up was terrible. We couldn't fine the place, the service was extremely slow. The car was not what we booked and too small so we had to upgrade and pay more

Fine as a platform but I didn't realise early enough that we would be dealing with Europcar. I would avoid them in the future

Like: Help at drop off section by the staff. They expressed we could drop off the car and leave the keys and parking tag in the morning and need to drop the car at night.