Much better than expected, very convenient. The car we got this time was almost new, with only 2000 miles on it. The condition of the car was excellent, and both my parents were very satisfied!

Picked up from cruise terminal Miami to Miami Airport in a comfortable bus... And free.. Pick up location was quick and given a choice of 6 cars to choose from

Best deal I could get anywhere on the net by a mile.. Next best was about usd 400 higher for car hire from Miami to New York including all insurances and one way drop off fee.. In total we had the minivan for about 17 days

Car was not clean and was poorly maintained. The staff did not consider my prepaid voucher and charged my credit card. upon reporting this to the customer care, I was told that it was only a deposit and should be returned when I return the car. But that didn't happen and it took me a couple of email follow ups to get back my money.

Like: The staff was exceptionally helpful especially the woman working the exit when I picked the vehicle up at 1:00 in the morning.