terrible service from Enterprise at Glasgow airport....

The staff were very patient, and I was able to rent a car smoothly even without the original documents. Changing the drop-off location midway was also super easy. Extremely satisfied!

I must write a detailed review for this perfect car rental experience! This time, I rented a Citroën SUV and discovered it had only been driven for over 7,000 kilometers—it was practically a brand-new car! The interior and exterior were spotless, as if it had just rolled out of the showroom, instantly boosting my impression of the store. Once I hit the road, the car's performance completely won me over—quick and responsive power, solid and stable handling, and a chassis that absorbed shocks with a refined feel, far exceeding my prior perceptions of the Citroën brand. Honestly, this rental experience made me rethink the brand, with driving quality so impressive that it even sparked thoughts of buying one myself! Beyond the vehicle, the store’s service was professional and efficient; the pick-up and drop-off process was smooth, and the staff were friendly. This experience taught me that a quality car rental company can not only provide convenience but also deliver delightful surprises. Absolutely five stars—if I ever need to rent a car again, I’ll definitely choose this place!

Very good

Got the car at Gatwick Airport and returned it to the same location. I purchased full insurance at the counter; the service was decent, and the return process was simple. The deposit was refunded quickly. The only issue was the lack of a paper contract. The staff said it would be emailed, but my Sina email never received it, which made me a little worried.

The staff were all very enthusiastic.