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Search for ACE Car Rentals in London

Great booking lousy car hire experience

Reviewed: Wed, Sep 11, 2019
About ACE: 6.3 /10
car was dirty and agent claimed in undamaged condition but vehicle had damaged wheels and damage and scratches to bodywork. Vehicle was very dirty outside and windscreen was so dirty on inside I hade to get a cloth and clean it before travelling as vision was impaired. Washer bottle was empty. agents very slow and off handed, long wait.
About QEEQ: 10.0 /10
Great process good choice easy booking
Ford Focus image
ACE
Heathrow Airport T5(LHR)
London
United Kingdom
Compact | Ford Focus or similar

Relevant Reviews on ACE Heathrow Int l Airport

Tobey Crichton

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ACE
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sat, Jul 14, 2018
About ACE: 4.0 /10

Archer Broad

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ACE
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Mon, May 7, 2018
About ACE: 8.0 /10
Waiting in line to get the car wasn't a problem, but when I said I didn't want to buy collision damage insurance, their attitude turned a bit sour. They kept persuading us to buy various extras, which we didn't appreciate.

K.ALAHMARI

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Intermediate | Toyota Corolla or similar
ACE
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Mon, Oct 14, 2019
“Was not be good”
About ACE: 6.0 /10
The drop off the car is not on all cities, just 2 , I went to Birmingham to drop off beside the same branch was in Manchester.also,

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Mini | Fiat 500 or similar
ACE
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Thu, Apr 25, 2019
“Made to wait nearly three hours in the cold to pick up the car. Simply awful.”
About ACE: 7.7 /10
Being made to wait so long to pick up the car detracted from any positives like the car being brand new. Not a fan of mileage caps on rental cars so will think twice before using again. Pick up location is not at Heathrow airport.
About QEEQ: 10.0 /10

M.Alsalem

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Mini Van | Ford S-Max 7 Seats or similar
ACE
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Sat, Aug 11, 2018
“A professional rent a car company”
About ACE: 8.2 /10
Dislike: Even though I booked for automatic car but they gave me manual as they didn’t have automatic at the time of pick up!!

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