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Time taken to pick-up car from Europcar counter is unusually long! Only one counter staff attended

Reviewed: Sun, Sep 15, 2019
About Europcar: 8.3 /10
Not enough counter staffs to attend to customers who wanted to pick up the car. Long queue !
About QEEQ: 10.0 /10
None
Full Size Van | Toyota Commuter 12 Seats or similar

Relevant Reviews on Europcar in Australia

Andrew Robinson

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Reviewed: Mon, Oct 29, 2018
About Europcar: 2.0 /10

Viola Augustine

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Reviewed: Mon, Aug 27, 2018
About Europcar: 2.0 /10

Erin Cissie

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Reviewed: Sun, Feb 4, 2018
About Europcar: 6.0 /10

M.van den Heuvel

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Premium SUV | Land Rover Discovery Sport or similar
Reviewed: Tue, Jun 23, 2020
“Fine car, horrible crew”
About Europcar: 7.0 /10
Terrible staff at the pick up counter. First they told us that our booked car had been damaged by the previous owners and that they dont have a spare car. Over an hour later there was suddenly a Mercedes C300.. spare.. out of the blue. New car was fine for us. Just a few grumpy people at the desk.
About QEEQ: 8.0 /10

M.Williams

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Medium SUV | Subaru Forester or similar
Reviewed: Fri, May 3, 2019
“could not talk to anyone - only emails....”
About Europcar: 7.7 /10
an option to be able to extend the rental was not a positive one. I did not extend in the end. I hired a car for 12 days and to extend was too much of a cost and hassle and yet there were loads of cars not on rent sitting in the yard..
About QEEQ: 8.0 /10
not sure what the price drop factor was the booking online worked fine, but it is always nice to be able to speak with people sometimes, after the fact.

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