Great customer service, friendly staff

Very good, although it took a bit of effort.

The process was very fast, the staff were friendly, and there was no pressure to purchase insurance!

Very satisfied.

The car was great for a small car. The Melbourne pick address wording is different to what is actually displayed so that was confusing and we needed assistance

Easy and happy with the booking

Absolutely top notch. We, unfortunately, had a couple of problems develop with the first car we were supplied out of Melbourne. Our first opportunity to address our concerns was when we reached Sydney. The fella who helped us out (Peter?) was exceptional. He was quick to recognize and agree with our two concerns and had us out fitted with a new vehicle right away. The efficiency of how we were dealt with was impressive and he even went well beyond the call of duty to help direct us properly towards our destination point. My wife and I drove away from this experience feeling truly valued as customers and we have recommended your firm to others already.

I had no problems at all, that I can remember, with the booking process. We had a problem with the first car we received and using the web platform to address our problem was excellent. We were contacted in a very timely manner and were helpful in dealing with the problem.