Best rental experience in a while!

Everything was average. Since I arrived late, there was no need to wait in line to complete the process. However, there was a bit of an error. The designated parking spot didn't match the license plate of the car, which caused some delay.

Very satisfied, highly recommend QEEQ!

This isn't the first time I've used this rental company, and I've always been quite satisfied. The cars are relatively new, and the paperwork process is quick. However, this time picking up the car at LGA airport, the African American female service agent took a lot of time and couldn't get it done. She kept asking about the driver's license address. Eventually, a manager came out and resolved everything in ten seconds. Returning the car at JFK airport was very efficient, took less than a minute.

The Thrifty/Hertz representative was wonderful! The rate didn’t populate the QEEQ app reservation discount and she applied it on her end. The representative even upgraded us from a standard compact car to an SUV, complimentary!