no documents provided, unacceptable !

Cheap and clean but the car was damaged with one mirror held on by tape. The pickup took ages at the airport and the chosen car was not available. They upgraded us for free but it took ages to check in and get a car to us even though it was only us and one other booking

Tried calling 3 times for pick up at airport, each time no answer. I had to rent a car from a different agency after pre-paying Easirent.

A l'arrivée sur place, on apprend tout ce qui n'était pas compris dans la réservation, à des prix exorbitants, le prix final payé est 6 fois supérieur au prix attendu. Ford focus réservée, Renault captur reçu, option plein - plein choisie, la voiture reçue n'avait pas le plein. Personnel aimable tant que l'on a pas encore payé. Une fois la carte retirée, antipathique. Personnel menteur par ailleurs (nous annonce un prix pour un plein "moins cher" car réalisé sur leur propre pompe à 66€! Le plein ne nous a en réalité dans une station normale coûté que 50€......)

Nothing was written to me explaining that I had to have 2 proofs of address. I was really annoying. I almost give up renting it. Please make sure you inform your costumers

Like: Everything. Even my extension was way on the phone
Dislike: It wasn’t a Ford Fiesta. But a a Renault 208. Still a very good car. Loved it!