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Easy to complete the hire good price, poor rental company

Reviewed: Tue, Sep 24, 2019
About Europcar: 6.7 /10
An extremely long wait to rent the car after arriving at Europcar offices, eventually got to the desk after over an hour wait. Inspected the car which had a lot of scratches that were not indicated on the rental agreement, so had to point them all out to the security guard on exiting carpark. It was an early return around 05.30 no agent to check the car to confirm no further damage had been done during rental, a little disconcerting as previously with Europcar I have been accused of damaging the car even though it had been reported, eventually they admitted it had been reported, but just adds bad taste to the hire experience.
About QEEQ: 10.0 /10
Easyrentcars made it very easy to complete the hire, with a very competitive price. Would definitely use again, hopefully not with Europcar
Economy | Vauxhall Corsa 2 doors or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Cecil Cronin

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Reviewed: Fri, Aug 22, 2025
About Europcar: 10.0 /10
Acceptable.
About QEEQ: 10.0 /10

Webb Thackeray

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Reviewed: Tue, Jul 2, 2024
About Europcar: 10.0 /10
Overall satisfied. The vehicle provided didn't have a recognizable brand, possibly a local UK brand. The trunk was large enough to fit four suitcases. However, the two rear doors couldn't be opened from the inside and required someone outside to open them, which was very inconvenient. We tried several times, and it wasn't due to the child lock, unsure of the reason.
About QEEQ: 10.0 /10

Abel Pulitzer

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Reviewed: Wed, Jun 14, 2017
About Europcar: 10.0 /10
The store was busy with many customers when picking up the car. The queue moved quickly, and the process was smooth without any upsell of extra insurance. The Insignia was upgraded to a Passat, which was very new. Everything went smoothly throughout the trip. The staff checked the car thoroughly when returning it at a different location and found no issues. The paperwork was signed quickly. Good experience overall!
About QEEQ: 10.0 /10

hyunwoo Song

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Intermediate | Mercedes-Benz A Class or similar
Reviewed: Sat, Nov 4, 2023
About Europcar: 8.0 /10
I had an accident when I was traveling in the UK around 1 a.m. But, they didn't respond, and I had to deal with the situation by myself. So, hope to enhance the midnight emergency service. Except for it, it was perfect.
About QEEQ: 9.0 /10

Rohrmann

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Mini Van | Peugeot 5008 5 Seats or similar
Reviewed: Mon, Jan 1, 2018
“Good”
About Europcar: 8.4 /10
Like: I got a Volkswagen Passat Estate Diesel as replacement
Dislike: They did not have the Peugeot 5008

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