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Worst Experience Ever, Rhodium and Gold Car are to be avoided like the plague

Reviewed: Wed, Sep 25, 2019
About Rhodium: 8.7 /10
Worst experience ever renting a car. Rhodium is a US company with exactly 0 cars of it's own. They use GoldCar to supply customers with vehicles. Unbelievable and completely unavoidable hidden costs. Airport surcharge, not communicated in original booking price as all other legal and ethical companies communicate. You have to choose one of their insurances, this means that if you have credit card benefit covering rentals that's null and void and you need to pay for theirs. The staff do their best, but they work for an unethical company and have the huge challenge of convincing you the misinformation and lies the company policies include are standard and should have been expected...wouldn't want their job. If you have any sense avoid Rhodium or Gold Car who services them for that matter.
About QEEQ: 10.0 /10
Economy | Ford Fiesta or similar

Relevant Reviews on Rhodium in Spain

C.Prescott

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Economy | Ford Fiesta or similar
Reviewed: Sat, Oct 26, 2019
“Great Price No Issues”
About Rhodium: 8.3 /10
I had read some bad reviews before travel so made sure we thoroughly checked the car for damage. We took photos & amended the damage sheet. When we arrived back the car was quickly checked over & there were no issues
About QEEQ: 10.0 /10
Came up with a great price & everything was easy to navigate & book. After booking we discovered some awful reviews for the car hire company but in our case everything turned out OK.

J.SALLAWAY

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Economy | Ford Fiesta or similar
Reviewed: Fri, Oct 11, 2019
“The car resembled a banger and was unfit for hire!”
About Rhodium: 4.3 /10
The car was a disgrace. Dented both front and back and all down one side. Large paint scrapes front and rear wings. Parked in a corner which made it very difficult to leave car park. Gold car rep totally unhelpful just kept saying it's all on record sheet, so took a number of photos for my records when i returned the car.

M.Bayley

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Economy | Ford Fiesta or similar
Reviewed: Thu, May 9, 2019
“Quite easy”
About Rhodium: 9.7 /10
Very easy. Query on car had long search to find rhodium booth. 2floors away. No one helpful about !! Would have been ideal If a notice in car detailing where booth was!! Wasted a lot Of time.
About QEEQ: 10.0 /10

G.Walker

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Compact SUV | Nissan Qashqai or similar
Reviewed: Fri, Apr 5, 2019
About Rhodium: 7.3 /10
After returning the car I was charged, these are hidden fees not explained during check in
About QEEQ: 10.0 /10

G.Stewart

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Economy | Ford Fiesta or similar
Reviewed: Sat, Feb 9, 2019
“Better tha expected”
About Rhodium: 9.7 /10
No queue surprised to find it was the same as goldcar who I planned to avoid
About QEEQ: 8.0 /10

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