good car

Fast and convenient

Thrifty staff had a good attitude, the queue time was acceptable, with three users ahead, roughly waited 30 minutes.

We had to pay to upgrade as the original car was too small. The car was expensive but proved ideal for our needs. Why did Thrifty acquire a car with cream leather. It has dirty marks on it that wouldn’t have shown so much on BBC a car with a dark leather interior. Otherwise it was a nice car.

Like: I like how they offered options and I was able to choose a car that was not exactly what I reserved but the equivalent of that intermediate vehicle.
Dislike: I didn’t like being offered an upgrade. If i had the money for a higher end vehicle, then I would have reserved that in the first place.

Like: Representative was able to match online price
Dislike: Reservation was incorrect from website and easyrentcars was unwilling to issue a refund