Careful with Alamo at Olbia : long queue on big arrival days

Satisfied

There were quite a few people in line when picking up the car, and only one staff member, so the wait was a bit long. However, the staff was very nice.

Satisfied

The counter staff in Venice were very busy when we went to pick up our vehicle but they worked quickly to look after everybody as fast as possible. The only thing I thought could be improved would be signage directing people to the proper area to fill out the appropriate forms.

Everything at Easyrentcars worked flawlessly. We had no issues during the entire rental process. I did contact their customer service right after I booked to confirm we should expect no additional charges when picking up the vehicle. They promptly replied to me query and correctly told us what to expect.

The guys asked for signature about car condition before I actually saw a car. But they work fast maybe because of that, not spending extra time. Also they offered me bigger car, witch was a good choice.