Far from the airport

The car was beautiful although a little grubby on the interior when we recieved it. Pick up- guy was over 45 mins late opening delaying us getting on the road. We extended our hire and changed drop off location. Given instructions via phone for drop off and on my account. At drop of found carpark locked and unable to leave car safe. No one on call to help. Awful start to my holiday. When landed called straight away to which the woman seemed frustrated I'd checked in with her as shed already spoken to my mother in law and came across as impatient and rude. Overall easirent screwed up the start of 2 separate week long holidays.

I would give Easirent zero if I could

ONLY WAITING FOR THE DEPOSIT TO BE CREDITED BACK TO THE CREDIT CARD.

NO PROBLEMS, NO ISSUES.

Not enough staff on arrival, very slow check in process despite there only being three people in front of me it took over an hour to collect the car! Staff complaining about everything all in all it was a total shambles!