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Search for Routes Car Rentals in Chicago

Unpleasant pickup process.

Reviewed: Sat, Nov 9, 2019
About Routes: 8.7 /10
Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved! Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.
About QEEQ: 8.0 /10
Toyota Corolla image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Chicago Airport

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Compact | Toyota Corolla or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Mon, Jan 30, 2023
“easy process”
About Routes: 10.0 /10
it is off site to the usual rental area but they are great and send a shuttle to collect you and drop you off at the airport. otherwise easy to deal with
About QEEQ: 8.0 /10
good to deal with - only issue is clarity in booking. please make it clear what insurance is required so that it can clearly be purchased with the booking. please also include the tolls option so people are aware

T.Lee

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Mon, Feb 10, 2020
About Routes: 9.0 /10
It took long time to reach the office. Non stop shuttle needed...btween Airport and rent office...
About QEEQ: 10.0 /10

Lex Estoya

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Large SUV | Dodge Durango or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, May 1, 2019
“Smooth process and excellent service.”
About Routes: 9.7 /10
Car safety like collision sensor needs servicing as indicated in the dashboard otherwise its excellent experience and driving performance.
About QEEQ: 10.0 /10
Staff are easy to deal with.
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T.Haupt

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Apr 20, 2019
“More than needed. Overall satisfied.”
About Routes: 9.7 /10
Ended up with a Jeep Wrangler Sahara. Only other choice was a Dodge Durango. We preferred to have a smaller vehicle for better gas mileage. The Jeep was “cool”, but buffeted a lot in the wind on the freeway. And it only got 19 mpg. Routes did compensate us with a half tank of free gas, as we complained and requested such upon accepting the car.
About QEEQ: 10.0 /10

J.Barber

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Economy | Kia Rio or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Mar 27, 2019
“No complaints!”
About Routes: 7.7 /10
They were cool in the fact they gave us a Jeep even though we had booked a Kia.
About QEEQ: 9.0 /10

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