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Search for Routes Car Rentals in Chicago

Unpleasant pickup process.

Reviewed: Sat, Nov 9, 2019
About Routes: 8.7 /10
Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved! Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.
About QEEQ: 8.0 /10
Toyota Corolla image
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Chicago Airport

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Sep 17, 2019
“Bad beginning”
About Routes: 5.3 /10
Car interior was not clean, took forever to get car. Used routes before and they are usually good. Don’t know what was going on this time
About QEEQ: 10.0 /10

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Economy | Kia Rio or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, May 10, 2019
“Locan Renters Not Allowed”
About Routes: 7.3 /10
The staff was terrible. Only two people and their focus was on the phone, not the people in front of them.
About QEEQ: 10.0 /10
You need to let people know that there are conditions for the rental of cars. Routes does not allow locals to rent cars from that location. Had to prove that the driver flew in using their flight reservation. Had I been a local this would have been a BIG problem.

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Intermediate | Toyota Corolla or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, Apr 18, 2019
About Routes: 9.0 /10
The whole third party booking was a bit confusing. Instructions for pickup were not real clear. Routes definitely pushes add ons, insurance, i-pass, etc.
About QEEQ: 10.0 /10

C.Sellers

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Intermediate SUV | Nissan Rogue or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Sep 25, 2018
“Great car at a great price.”
About Routes: 9.4 /10
Like: Quick pickup after and before my flights; friendly transfer drivers and counter staff, fun car (jeep!)

G.Sheldon

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Compact SUV | Kia Sportage or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Sep 5, 2018
“First time user of Routes”
About Routes: 9.6 /10
Like: Everything from start to finish was very efficient.

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