Disappointing customer service on refunds, guess there hoping customers forget and keep profits.....

United Kingdom

Reviewed: Thu, Nov 28, 2019

About Easirent: 7.7 /10

Been 1 month and still waiting for deposits to be returned. Been on website and says don’t chase us up for deposit returns. If you send an email it says manager will reply with 14 days. What sort of service is this it’s 2019 not 1944

Compact | Ford Focus or similar

1 days rental

Relevant Reviews on Easirent Gatwick Airport

S.Belkin

United Kingdom

1 days rental

Compact | Ford Focus or similar

Reviewed: Tue, Sep 10, 2019

“Helpful staff!”

About Easirent: 10.0 /10

excellent

About QEEQ: 10.0 /10

fast and easy

J.Robinson

United Kingdom

1 days rental

Mini | Toyota Aygo or similar

Reviewed: Sun, Sep 8, 2019

“Ok but only if you know the risks and prepare for them”

About Easirent: 7.0 /10

The car had some minor problems (squeaky clutch pedal, satellite locator that unstuck regularly from windscreen) Staff are not overly helpful and you have to be very careful about extra costs and inflexibility (any modification to rental agreement costs a lot) Very infrequent bus shuttle to airport makes delivery highly stressful

United Kingdom

1 days rental

Mini | Toyota Aygo or similar

Reviewed: Sat, Aug 24, 2019

“Bon rapport qualité prix”

About Easirent: 8.0 /10

Difficile de modifier une réservation en cours

m.fletcher

United Kingdom

1 days rental

Mini | Toyota Aygo or similar

Reviewed: Wed, Jul 24, 2019

“Driven, but dissapointing.”

About Easirent: 7.3 /10

The car had a wheel hubcap missing, dents, chip marks in the paint all around the vehicle and was not as expected. The clutch biting point on this car was at the very top of the pedal and it did not drive as expected.

About QEEQ: 7.0 /10

The shuttle service from Gatwick runs only every 30mins. We had to get a Bus service each time and never got the hotel/rental shuttle as we expected. This location is some miles from Gatwick, more than expected.