Cheap and good.

Right cars is an awful company. They forced me to purchase liability insurance and then didn't actually let me use it when there was a situation where a lady next to my rental car claimed that the passenger side door hit her car. There was no damage to the passenger side door, at all, but the lady was awful and Right Cars' customer service was the PITS! Finding the drop off location was a nightmare and having someone help was bad, too.

Yes, minimal expectation though.

I called my bank and was told that it was their machine, this confirmed by a rental I did later in the day.

I felt like they got you to thier business with the lure of low cost rental, but all the add on BS fee’s were threatening and nerve racking

The lady at the reception desk could use some customer service training. Her attitude was poor; she should be made aware that when there is competition, she should be more accommodating to customers.