Very good drop off in Venice, but Rome pick up was too busy

The office is located in the farthest room, probably because its market share isn't high enough. Attitude was okay, and after completing the paperwork, the staff guided us part of the way since we didn't understand the directions to the car. He mentioned that we could return the car without a full tank and that their fuel price was cheaper than gas stations, which wasn’t entirely true. Maybe it’s a little cheaper than the stations near the airport, but I’d recommend filling up before getting to the airport. Diesel in rural areas was only about 1.26 euros per liter. The car was in great condition, a Fiat 500L, which can actually fit four people and two large pieces of luggage.

Extremely efficient and professional. The rental agreement clearly detailed the two minor scratches on the vehicle. You have the option to choose between full-to-full and Relax plans. We chose the latter, paid 90 euros for the fuel, which is about the same as filling up at an outside gas station! Great experience, it would be even better if they didn't require a credit card guarantee like Goldcar used to!

Maggiore's pick-up point at Malpensa T1 is very convenient. Take the elevator down from gate 5 on the arrivals level and follow the car hire signs. All car rental companies are located there. Once the paperwork is done, you can directly go to parking lot B without leaving the building to get your car.

The process at desk took far too long , there was a queue , which is acceptable but one client seemed to take 40 minutes which meant an excessive wait

Booking process was ok but maggiore still try and sell excess insurance