Hertz makes business on reported damages more than rentals itself. Very unfair!! Never anymore.

B.Acampa

Germany

Reviewed: Wed, Dec 11, 2019

About Hertz: 7.0 /10

Terrible company. Staff at the counter extremely unpleasant and not providing the right informations during the contracting process. The detailed condtion of the vehicle have not been sent by email and the paper delivered at the desk was reporting 15 damages only in German. I parked the car in a garage and never on the road and I have been charged for a 1cm (!!) scratch, that I did not cause, on the alloy wheel for 280 Euro. ... cheating on the customers to make money in this way. Horrible commercial behavior. Never anymore Hertz in my life.

About QEEQ: 10.0 /10

Smooth and friendly process as usual.

Hertz

Munich

Germany

Small SUV | Opel Crossland X or similar

1 days rental

Relevant Reviews on Hertz in Germany

R.ALAMOODI

Germany

11 day rental

Economy | Ford Fiesta 2 Doors or similar

Hertz

Bad Vilbel

Germany

Reviewed: Wed, Dec 1, 2021

About Hertz: 7.0 /10

Counter staff was helpful but I would suggest if they can print bills and receipts in English rather than in german for tourists. Also if they can provide courtesy car service for pickup and drop off would be amazing.

About QEEQ: 9.0 /10

Excellent customer service and clear information on car rental and insurance policies. Also good prices, hope this doesn’t change in the future when business picks up. Definitely recommending Qeeq for car rentals.