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Search for Europcar Car Rentals in London

Excellent car but staff services could be improved

Reviewed: Wed, Dec 18, 2019
About Europcar: 7.3 /10
The car was in an excellent condition and enjoyed the ride throughout our journey. However, the staff on duty for the pick up day arrived almost an hour later than the opening hours which is supposedly to be 8am. Also, the staff got quite annoyed when he was upselling additional insurance even I have mentioned it many times I have bought addtional coverage. This has overall delayed our journey out of London.
About QEEQ: 10.0 /10
Well done and keep up the good work!
Opel Zafira 7 Seats image
Europcar
London
United Kingdom
Mini Van | Opel Zafira 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Ken Raman

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Europcar
London
United Kingdom
Reviewed: Tue, Aug 27, 2024
About Europcar: 10.0 /10
Okay
About QEEQ: 10.0 /10

Hamiltion O'Connor

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Europcar
Oxford
United Kingdom
Reviewed: Tue, Sep 19, 2023
About Europcar: 6.0 /10

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Compact | Ford Focus or similar
Europcar
Aberdeen Airport(ABZ)
Aberdeen
United Kingdom
Reviewed: Wed, Apr 13, 2022
“Leisure trip”
About Europcar: 10.0 /10
Easy pleasant transaction
About QEEQ: 10.0 /10
Easy pleasant transaction

L.Jasenaite

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Mini | Fiat 500 or similar
Europcar
Peterborough
United Kingdom
Reviewed: Thu, Aug 13, 2020
About Europcar: 10.0 /10
Great car and quick service. Thanks.
About QEEQ: 8.0 /10
There was a technical issue when booking (something that Europcar system was not connected to yours). I tried the next day and it worked.

Ahmed AlAmoudi

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Compact | Hyundai i30 or similar
Europcar
Derby
United Kingdom
Reviewed: Wed, Aug 7, 2019
“Perfect Experience only with EasyRentCars”
About Europcar: 6.0 /10
Staff at Europecar were not well organized. On returning the car the receptionist was trying to raise claim against me for small scratch which was in the car before picking up the car. Though I got a zero excess insurance from you; however, I was defending until they find in their records that it was there before picking up the car. Again, the lady claim that you extend your previous booking so we have to raise it against you, but lucky that was not the case, as I did only one booking and she could not raise any claim. Please consider this case with all of your customers before paying them for any claim to Europecar.
About QEEQ: 10.0 /10
Prefect service, I wish you all the best and hope to be with you in the near future.

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