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Live chat Email us Service Code: 1870962036
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Excellent car but staff services could be improved

Reviewed: Wed, Dec 18, 2019
About Europcar: 7.3 /10
The car was in an excellent condition and enjoyed the ride throughout our journey. However, the staff on duty for the pick up day arrived almost an hour later than the opening hours which is supposedly to be 8am. Also, the staff got quite annoyed when he was upselling additional insurance even I have mentioned it many times I have bought addtional coverage. This has overall delayed our journey out of London.
About QEEQ: 10.0 /10
Well done and keep up the good work!
Mini Van | Opel Zafira 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Sandy Piers

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Reviewed: Wed, Nov 13, 2024
About Europcar: 10.0 /10
The overall service was excellent.
About QEEQ: 10.0 /10

Arlen Tracy

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Reviewed: Wed, Oct 30, 2024
About Europcar: 10.0 /10
Not bad
About QEEQ: 10.0 /10

Maxwell Daniell

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Reviewed: Fri, Jan 19, 2018
About Europcar: 2.0 /10

A.Rege

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Compact | Ford Focus or similar
Reviewed: Tue, Aug 9, 2022
“Good”
About Europcar: 10.0 /10
Too Long wait for pickup. Adding additional Driver experience was worst. We went to two Europe car offices both told us different policy - absolutely useless. Staff training issue?
About QEEQ: 10.0 /10
All good.

Annie

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Mini | Fiat 500 or similar
Reviewed: Mon, Aug 26, 2019
“Nice car and it was good to have an automatic (which I had never considered).”
About Europcar: 10.0 /10
We realised that a fiat 500 was too small so had to upgrade to a vw polo which was fine. Pity there was no gps built in but that’s being a bit picky. I used my phone instead.
About QEEQ: 10.0 /10
I wish I’d booked it sooner coz the prices went up and up as the holiday got nearer.

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