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Live chat Email us Service Code: 9525317351
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Excellent car but staff services could be improved

Reviewed: Wed, Dec 18, 2019
About Europcar: 7.3 /10
The car was in an excellent condition and enjoyed the ride throughout our journey. However, the staff on duty for the pick up day arrived almost an hour later than the opening hours which is supposedly to be 8am. Also, the staff got quite annoyed when he was upselling additional insurance even I have mentioned it many times I have bought addtional coverage. This has overall delayed our journey out of London.
About QEEQ: 10.0 /10
Well done and keep up the good work!
Mini Van | Opel Zafira 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Sylvia Kelvin

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Reviewed: Mon, Jun 17, 2024
About Europcar: 4.0 /10
About QEEQ: 10.0 /10

Lisa Betty

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Reviewed: Wed, Aug 16, 2023
About Europcar: 10.0 /10
Good

Y.Chow

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Compact | Volkswagen Golf or similar
Reviewed: Thu, Oct 3, 2019
About Europcar: 9.3 /10
Picking up was easy and walked me through the car but paid extra for zero excess
About QEEQ: 10.0 /10
All good no problem at all
post image

Martin

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Jul 30, 2019
“Great upgrade at reasonable cost - Volvo xc90”
About Europcar: 10.0 /10
Excellent service, especially with upgrade
About QEEQ: 10.0 /10
All worked fine.

J.WILSON

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Sat, Feb 2, 2019
“Not as expected”
About Europcar: 8.3 /10
Disappointed that despite stating the pick up point was arrivals hall I had to get a bus, dragging two cases to collect car in pitch black car park. Not very safe as a lone female. Very nerve racking
About QEEQ: 8.0 /10

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