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Search for Europcar Car Rentals in London

Excellent car but staff services could be improved

Reviewed: Wed, Dec 18, 2019
About Europcar: 7.3 /10
The car was in an excellent condition and enjoyed the ride throughout our journey. However, the staff on duty for the pick up day arrived almost an hour later than the opening hours which is supposedly to be 8am. Also, the staff got quite annoyed when he was upselling additional insurance even I have mentioned it many times I have bought addtional coverage. This has overall delayed our journey out of London.
About QEEQ: 10.0 /10
Well done and keep up the good work!
Opel Zafira 7 Seats image
Europcar
London
United Kingdom
Mini Van | Opel Zafira 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

B.Chambers

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Compact | Ford Focus or similar
Europcar
Southampton Airport(SOU)
Southampton
United Kingdom
Reviewed: Sun, Nov 3, 2024
“Happy, if overly fragrant driving through the Cotswolds.”
About Europcar: 8.0 /10
The counter staff at pickup were very helpful. The delay in completing paperwork etc was due to an internet outage for the whole south-east due to Storm Ashley. No staff to receive car at Gatwick North terminal, but just parked and left key in the box.
About QEEQ: 8.0 /10

Hermosa Charlotte

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Europcar
Gatwick Airport(LGW)
London
United Kingdom
Reviewed: Fri, Feb 2, 2024
About Europcar: 10.0 /10
Very good, no issues at all.

Ron Saul

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Europcar
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Sun, Sep 2, 2018
About Europcar: 6.0 /10

Harold Kellogg

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Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Fri, Jul 29, 2016
About Europcar: 10.0 /10
The Europcar staff had a great attitude and were very efficient. The car they provided was new and the driving experience was pleasant.
About QEEQ: 10.0 /10

D.Smith

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Compact SUV | Nissan Qashqai or similar
Europcar
Newcastle Airport(NCL)
Newcastle Upon Tyne
United Kingdom
Reviewed: Mon, Sep 9, 2019
“Could have been better”
About Europcar: 9.3 /10
I have experienced Europcar before, they advertise a nice car and then usually offer a substantially lower model as the or similar e.g. this year I rented a Kashqai and got a Renault Kajar, last year a Merc E class and got a Volvo V90 and so on, I will try to avoid them in future as its an obvious sales tactic. I upgraded to a Merc C class that was good.
About QEEQ: 8.0 /10

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