Everything went smoothly, nothing to complain about.

Super satisfied! Everything was clear and the whole pickup and return process was super smooth.

The service was quite good, and the staff were very patient despite the language barrier.

Very efficient, brand new car, no city restrictions.

Picking up this car was a bad experience. Waited close to an hour for their shuttle from the airport, then another hour at the counter. Their staff and system were totally overwhelmed, unprepared and dysfunctional. One of the worst car rental experiences I've had in years of renting vehicles all over the world.