Long wait time picking up the car. Would have been useful to have an existing check in line as had to wait a long time for people who did not check in online. Defeated the purpose of quick online check in.
About QEEQ:10.0/10
QEEQ was great, helpful during booking process and smooth booking with rental company.
The drop off location is extremely confusing, no signage & quite a walk from the airport. The staff were leaving the carpark as I arraived, so I had to hand them the keys & find my way back to the airport. a little confusing as you have to go down a side street that has no mention that that is the way to the terminal
Car got substituted to a Kia Rio (hatchback rather than saloon). We had two large luggage. Managed to fit one plus our backpacks in the boot and the other in the back seat. Customer service was excellent and drop-off was super easy.
About QEEQ:10.0/10
Great customer service. Quick to respond. However, they might want to consider stating that their excess coverage is through their own provider rather than the rental company. We were slightly confused when the rental company asked if we wanted additional coverage.
“I will definitely use bargain again, Next time I will ask for an upgrade or newest possible vehicle.”
About BARGAIN:6.0/10
I think what’s important is if you are using cars that are slightly older with a bit more wear and tear it’s important to reassure the renter that the previous damages are not there responsibility and that it is understandable that a car of a certain age and kilometre status will have such small marks and damages to show for. I spent the days thinking that people in the office may think we were the ones who damaged the car when clearly all the previous damage was just over time. In their credit they have not questioned any of the previous damage, but I spent a lot of time assessing it and noting it all down which is not time I wish to be losing on a quick break.
About QEEQ:8.0/10
In their credit they have not questioned any of the previous damage, but I spent a lot of time assessing it and noting it all down which is not time I wish to be losing on a quick break.
Extend my rental with Bargain but had to change to another car due to unavailability. Prefer the previous one though. Staffs are always helpful as my son left his pouch in the previous car and the staff helped us to check.
Tried to sell further insurance based on they said they did not know the cover I had purchased when booking with you. I think this info should be communicated to the car hire company. As you begin to doubt yourself and the cover you already have
“Great experience with QEEQ and Bargain Car Rental”
About BARGAIN:10.0/10
Bargain Car Rental dealings was superb, excellent staff, car was clean and ran well for the hire period.
About QEEQ:10.0/10
I have used QEEQ before, so naturally I went straight to QEEQ for my car booking this time knowing I would get what I wanted at the best price. Website is excellent and easy to navigate.
Easiest check in ever, and whist they gave you the option for insurance, did not try to upsell, confuse or continue trying to push. Best car rental ever
About QEEQ:10.0/10
Love booking through Qeeq - easy to use, clear, and best rates
Bargain claim the vehicle had a crack in the windscreen when they inspected it after I dropped it off at 5 am ine morning when they were not there. I certainly did not notice any such crack or I would have reported it to them by email.I have refused to complete a claim report as I know for certain I did not cause any crack in the windscreen..I am awaiting further correspondence from them..do you have any advice for me?
About QEEQ:10.0/10
Fine..price drop was not effective for me..overall service was very good
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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