CAR RENTAL REVIEWS ON CUT PRICE CAR RENTALS AT BRISBANE AIRPORT, BNE

Good price, car condition and pick-up service were not as good and not fast

I will use this next time

It did take a bit of time to get the car in terms of the processes.

the driver that picked us up from the airport and dropped us at the depot had to find some one to attend to us. The process was quick and professional and the employee answered all of our questions we had .checked over the car for defects, experience was pretty good.

The only issue I had was the phone number I had was went to the head office on the Gold Coast and not to Brisbane where I was picking the car up. I was given a mobile number for the Brisbane depot.

Comfortable car Easy to drive Enormous boot

Booking process was easy

i had few experience of car rental company in Qld, Cut Price car Rentals provides the best service so far. I am very impressed. Thanks for the first day young gentleman from cut price car rentals, he did help us a lot. We appreciate him for this. This is critical for our holiday.

When I picked up the car I was very unhappy with the condition and cleanliness, I asked for it to be right in my pre emails. Then I rang and asked for a swap and no one got back to me.

Very helpful staff during pick up process

Collection is not “a few minutes” from the terminal more like 20-30mins. Booked to return at 12noon, not possible had to be there at 9am if we wanted a lift to the airport. Car was old over 212,000km with a tired interior. Just about made it as a cheap run around but wouldn’t use again. Counter staff couldn’t care less, ended up having to get an Uber to the airport. Oh and all this having taken a $4k deposit.

Vehicle was upgraded

No problems

Everything went smoothly. Great value.

取扱店が間に入った形を聞いて、保険などが二重にかかったのは、いかがかと思います。

Cut price is a decent rental company for a budget rental

Quite confusing to use at times. Especially the additional insurance was not correctly detailed. Pickup instructions also provided a wrong number to contact Cutprice Brisbane

The process from start to finish was what I hoped it would be. No hitches or glitches. Totally satisfied. The clerk went above and beyond what you could expect. Set us up with a GPS without which we'd have been lost (and we've driven all over the world) and set up a toll account for us. Thanks!

We'll use the company again

All was great except we didn’t know we couldn’t drive to Sydney. Not advertised. Only unlimited mileage.

We spent half an hour trying to get the correct number for the Brisbane group, once we got a whole of them the man on the phone couldn't hear me so when the pick up come he got mad and said I gave him 10 different name I gave him one.....once there the same guy who picked us up wouldn't listen to us that we paid for the full insurance thought easy, and that they didn't have anything to do with easy if we wanted full insurance we had to pay them very rude through the whole experience check in check out.

I had a model guarantee but did not get that model. The paperwork on pickup was ridiculous. Took ages to collect the car. Kids seats that were booked were not already fitted.

Counter staff was having a bad day at pick up due to sick staff so was without a bus driver. Another customer was quite abusive. Staff member told them what to do. I felt the staff member could have handled it better but it was a tough situation Drop off was very smooth. Counter staff did say "Thanks" for my help from the previous time

All good

Had to call twice to receive my booking. All I had was a reference number when booking number was required.

Rear demist wasn't working and new rubbers needed on front windscreen. Other than that car was great and easy to drive.

Terrible company. Cheap is the operative word - the car was unroadworthy - a banged up old Nissan - rear view mirror fell off an I had to fix it, window winder comes off in your hand. Then to add insult to injury they insisted on charging the collision excess of $4k to my CC. The bloody car would be lucky (on a good day) to be worth $500!! All quite shameful really from a company I can only describe as a shady dodgy operator.

Car was old and in terrible condition. Our contract stated remote locking but the key was broken and with 3 kids this was not ideal. The car had a broken front bumper and other damages around the car. Customer service was really poor. One agent (the car washer) abused my wife and was very confrontational. Reported it to head office (as the car washer told us to) and Dean who we spoke to was very helpful. The car, whilst old, did run well and was the model we booked (just a pity about the locking system being broken and the agents not being bothered).