From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2978411088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2978411088
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CAR RENTAL REVIEWS ON EUROPCAR AT BRISBANE AIRPORT, BNE

Average rating on Europcar at Brisbane Airport: 8.6 /10

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Compact | Mystery car or similar
Reviewed: Wed, Jul 26, 2023
“All great except having to deal with europ car customer care centre in philipines.”
About Europcar: 9.0 /10
Call centre staffed in Philippines - no idea of local operation in Brisbane or vehicles etc... reluctant to transfer to local office. Call centre advised that desk would be open til midnight as my flight was delayed. However internaltional desk was not staffed and had to go all the way to domestic terminal to collect car which added over 60mins. Wish I was told this could happen in advance.
About QEEQ: 10.0 /10

YJ

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Mini Van | Kia Carnival 8 Seats or similar
Reviewed: Wed, Feb 26, 2020
“No stress to move around with a big family with lots of luggages.”
About Europcar: 9.0 /10
The counter was located brisbane internatinal arraival floor with some other hireing car counters. sorrounded by comfy sofas, and some cafes.
About QEEQ: 8.0 /10
Probably I wasn't undertood the terms well. Our arrival was a little bit earlier than we booked, also return late, total 2 hours were exceeded from my booking and been charged on my credit card one day extra.

M.nusbajtel

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Compact | Toyota Corolla or similar
Reviewed: Wed, Dec 30, 2020
“Easy and enjoyable plus value”
About Europcar: 10.0 /10
Very very good service and they gave us a brand new car.I will definitely use europcar again
About QEEQ: 10.0 /10
The booking platform couldn’t be better

K.Fung

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Tue, Mar 3, 2020
“Great convenience”
About Europcar: 10.0 /10
In-terminal pick-up and drop-off is simply a fantastic experience, great convenience! Would be perfect if child boost seat cost less.
About QEEQ: 10.0 /10

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Medium SUV | Toyota RAV4 or similar
Reviewed: Tue, Jan 7, 2020
About Europcar: 8.7 /10
We tried to drop off the car at 12.55pm on Saturday, 4 Jan in their city location but they refused to accept the car as they close at 1pm. We had to pay parking fees of 25$ over night due to that.
About QEEQ: 10.0 /10
Great process, thank you

cliver12

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Tue, Feb 11, 2020
“good value”
About Europcar: 8.0 /10
friendly staff
About QEEQ: 8.0 /10
cool

D Estreich

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Large SUV | Isuzu MU X or similar
Reviewed: Tue, Dec 3, 2019
“We will not be using Europcar for any future business rentals. We will continue to use Easyrentcars.”
About Europcar: 8.0 /10
The drop off location in Hervey Bay charges for $60 of fuel when the vehicle was completely refuelled at the airport fuel station (some 100 metres down the road) which we paid special attention to do because I am very aware of the exorbitant rates charges to refuel. It was completely full, the fuel bowser clicked multiple times as I continued to try to fill it. It was not possible for us to put any more fuel into the vehicle.
About QEEQ: 10.0 /10
Great platform. Good price. However we booked a car seat and a booster seat was put in the car.

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Intermediate | Toyota Camry or similar
Reviewed: Tue, Dec 17, 2019
“Easy Car Rental Experience”
About Europcar: 10.0 /10
As expected car was new, rental staff very friendly and efficient.
About QEEQ: 10.0 /10
As the name says, easy to book, great choice and free cancellation up to the last minute. Highly recommend.

J.ONeill

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Economy | Kia Rio or similar
Reviewed: Thu, Oct 17, 2019
About Europcar: 8.7 /10
Counter staff very helpful. The website easy to use.
About QEEQ: 10.0 /10

Bruce Perry

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Wagon | Mercedes-Benz cla 200 or similar
Reviewed: Thu, Jan 18, 2024
“Excellent all round”
About Europcar: 10.0 /10
Excellent service at pick up and drop off
About QEEQ: 10.0 /10
No issues at all

C.Buchanan

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Medium SUV | Mg Hs Essence or similar
Reviewed: Thu, Dec 22, 2022
“Positive and helpful service that got us on the road!”
About Europcar: 9.0 /10
As a business customer, I would like to find a way of going straight to the car and not repeating all the application details which are very time-consuming. However Stephen, our customer service guy was excellent and made the process as painless as possible. And everything else was as it should be. Thank you.
About QEEQ: 10.0 /10
During the booking process, I accidentally booked a car at the wrong pick up time. I applied for a refund and rebooked the car. A few hours later, I received a call noting that I had made two bookings and confirming the refund. It was a great piece of customer service that put my mind at ease that the correct booking was in place. I would recommend QEEQ again on the basis of this attention to detail. Clearly there was a flag system in place and I appreciate the confidence that that gave me about my booking.
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Z.Fong

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Mini Van | Kia Carnival or similar
Reviewed: Thu, Dec 21, 2023
“Simple and easy”
About Europcar: 10.0 /10
The return counter staff had a horrible attitude and I have feedbacked that via Whatsapp to your staff
About QEEQ: 10.0 /10
Amazing platform

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Mon, Nov 18, 2019
About Europcar: 6.7 /10
The counter staff were negative that I booked through easy rent cars. There was a discrepancy between the deposit listed on the website and the actual deposit they charged. The lady challenged our choice of car insisting we needed to upgrade to a larger one.

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Full Size Van | KIA Carnival or similar
Reviewed: Mon, Jan 6, 2020
“ブリスベーン&ゴールドコースト”
About Europcar: 9.3 /10
全般的にとても満足です。 唯一カーナビが使い難かったことだけがちょとだけ残念です。 具体的には携帯の検索で出てくる場所名をインプットしても出てこずコンシェルジェに頼んだりして結構苦労しました。 カーナビがあったので色んなとこに行けたので今回は凄く満足の旅行でしたのでカーナビの使いやすさは必須です!
About QEEQ: 8.0 /10
予約プラットフォームとしてはよかったです。日本国内で競争力がもっとあると嬉しいです。具体的には12月半ばの宮崎で役20%他社より高かったです。

Nikkita

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Luxury SUV | Ford Everest or similar
Reviewed: Mon, Jan 15, 2024
About Europcar: 10.0 /10
Pick up and drop was quick and easy. Car was new and perfect for our trip, opted for a larger SUV so that we had a bit more comfort and was super happy with the price and glad we made that choice.
About QEEQ: 10.0 /10

S.Khoo

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Oct 11, 2019
“Car rental with ease”
About Europcar: 8.7 /10
I was offered Mitsubishi Lanser at the counter, it was a surprised for me. I love it. Simple
About QEEQ: 10.0 /10
Simple and clear.

M.Harrop

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Nov 8, 2019
About Europcar: 9.7 /10
Great service and great car!
About QEEQ: 10.0 /10
Good communication Would use again

Osric Navti

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Medium SUV | Hyundai Tucson or similar
Reviewed: Fri, Nov 1, 2019
“No stress”
About Europcar: 9.7 /10
Excellent location in terminal for both pick up and drop off
About QEEQ: 9.0 /10
Straight forward process Great price

M.Edwards

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Full Size | Holden Commodore or similar
Reviewed: Fri, Mar 20, 2020
“Great service”
About Europcar: 10.0 /10
Thomas who served us was brilliant. We were upgrade to a skoda....terrific car for our trip.
About QEEQ: 10.0 /10
Excellent

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Large SUV | Isuzu MU X or similar
Reviewed: Fri, Jan 3, 2020
“Great car, reasonably priced”
About Europcar: 10.0 /10
Overall great experience, no issues whatsoever. Will book again
About QEEQ: 10.0 /10
Overall great experience, no issues whatsoever. Will book again

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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