CAR RENTAL REVIEWS ON ALAMO AT COOLANGATTA AIRPORT, OOL

We had issues with Iights not working and been pulled over by the cops as we weren’t aware and had to wait for the local road side assistance, Other then that the car was clean, well maintained and was lovely to drive.

I will be coming back to Alamo!

Easy!

Nice upgrade

Fuel option was a great idea, and competitively priced at 1.10Ltd.. cheaper than seen available Only required 1 full tank at most for the 5 day stay, pre paid fuel just made the last day less hectic at the end of the trip. Especially with kids, parents would appreciate

Little more clean, much more appreciate.

Very good price seeking.

Like: Friendly staff, wick service and even am unexpected car upgrade!
Dislike: only having it for one day

Free upgrade “excellent”, & excellent car. Good service

Was offered a free upgrade which was excellent because we ended up with more luggage than was expected.

It was easy to use and navigate. Price was really good value for money

Choice

Unexpected airport surcharge when paying for zero excess insurance.

The car exceeded my expectations.

Great car at a great price.

受取前に取り扱い代理店について詳しく教えてほしかった。 車の、停車場所を図などで表示した、ものがあれば、言葉が分からなくても、すぐにわかって良かったと思う。

Counter staff were friendly and helpful - dedicated to get us on the road quickly.

I ordered a highlander but was offered an outlander which would’ve cost me less if I ordered it , so instead went with a Kia Sorento with more space which had a way higher excess in which I had to get higher insurance which I hadn’t budgeted for of $527 NZD , highly annoying

Was really great having a rental service that had the cars parked so close to the terminal. A very short walk from the counter to the cars and we were given very clear instructions on how to find it. The car was presented perfectly and we were given all the information we needed at pick up.

The car was older than expected with many scuff marks and some unrepaired damage. For a $5200AUD excess I would have expected a clean and modern vehicle without blemishes. The car was more than 3 years old and had over 70,000kms on it. This is what I would expect from a tier 3/4 service provider. Based on this, the day rate seems high and is not representative of age.