CAR RENTAL REVIEWS ON AVIS IN SAN FRANCISCO

Both pickup and drop-off were very convenient, with no hidden charges.

Since I was staying at a hotel near Union Square, the rental office was easy to locate and within walking distance. There weren't many people in line, and though I was worried they might not process my early pickup, they handled it without asking any questions. They recommended an additional roadside assistance service. Although I already purchased QEEQ's full coverage, I decided to buy the extra service for peace of mind in case of any breakdowns, as it wasn’t too expensive. Unexpectedly, they upgraded me to a Cherokee Jeep for free. The car was a new model from last year with great performance and flawless handling. However, I couldn't get the in-car navigation to work. Returning the car was also very convenient—I simply followed the navigation to the drop-off location and handed over the car. This road trip went smoothly overall.

The service was quick and there was no waiting in line.

Very satisfied

No hidden charges or unauthorized deductions.

Satisfied, everything went smoothly.

Pick-up and drop-off were very convenient and easy to find. The car was in great condition. Overall, very satisfied.

The process is clear and straightforward, overall very good.

The location was convenient. I arrived in San Francisco at night and there weren’t many people. There were only 4 people ahead of me in line.

I originally booked a Mazda 3, but when I got to the airport they didn’t have that model available. Anyone who rents often probably knows that’s pretty standard. They first switched me to a similar-level Chevy SUV, but when I got to the garage that car was still being washed, so they upgraded me again to a VW Atlas SE – a model we don’t get back home. I was planning to drive a light, nimble Japanese car and ended up in a mid-to-full size SUV instead.

Satisfied

Very good.

Overall quite good.

Very satisfied.

Satisfied

Very convenient

Friendly service at San Francisco International Airport

Satisfied

Highly satisfied

Satisfied