AVIS CAR RENTAL REVIEWS IN TURKEY

Like: Every thing is okay
Dislike: Nothing

Very bad service and a very in polite front office lady. She lied by saying they don’t have XC 60 Volvo that we booked within fleet but up on drop off we found it returned on the same day! Totally in ethical and not accepted . Will never deal with AVIS and I demand a refund for the rent fee difference .

AVIS Turkey did not live up to my expectations!

Like: Everything
Dislike: Nothing special

The guy was so nice and polite

Keep up the good work

Like: Very good service
Dislike: None

I was offered extra insurance when I have already paid for the full coverage with Easy Rentals. Apparently, to get my full insurance, I would have to call the police in Turkey, which might refuse to report the minor accident. Extra full insurance for 13euro a day, would save me this trouble. This is what I've heard from Avis Staff. Honestly, it sounds like trying to squeeze money out of me for things that I'm not sure even make any sense. Staff isn't great. Few things are explained to you. I received my contract and walked for 15 minutes in 40C to get my car. There was a mistake, and I had to go back to get my contract remained. Nobody even said sorry or made any effort to apologise. The car was new but greatly scratched on the bumper and front. Cleanliness inside wasn't perfect- pieces of carton inside the car etc...

Expensive

Like: I liked the car

very good service... felt very safe that they ll be genuine

After dropping the car in best condition and the receiver told me that, I received by email from Avis Turkey in Turkish language an invoice for total of 1,222 TL while i already paid for my car rental to you in ADVANCE! I called their number several times but no body answered. Pls clarify with them as i will NOT pay twice for car rental.

the only issue that I booked a Peugeot 3008 and they said they will give me a Nissan Qashqai, so I said ok, but I waited for a while then I saw a Peugeot 3008 in the parking, and I've asked them to gave it to me, and they did

NA

Like: Helpful and quick
Dislike: The car rental area is only available if you are arriving on a domestic flight which means you have to go through security procedures just to access the counter for pick up and return.

All staff its so kind

Easy to pick-up and drop-off. Decent car condition.

Cheapest price and flawless reservation. Thanks alot

Exceeded the expectation

Good

Staffs were so bad. Evenn rejecting my reservation. Has no car, lets us wait for the car. Got an unacceptable problem.

Live chat and chstomer service are so good. They followed and tried to solve my problem.

One of the counter staff was terrible. Pretty bad service, waited for two hours to get the cars. Deliberately used the broken credit card machine for my payment, whice another staff came and changed to the normal one. Then we can finish the deposit process.