Car was in very poor shape; it was missing a rim cap, interior was stained, floor was not vacuumed, exterior was not washed, provided usb cables were broken. Pick up location was inaccessible and in absolute decay. The lady at the front desk was great. Will not be using yesaway again.
Thank you for the great experience and easy check in/drop off. Your staff was amazing and very helpful and the car was brand new and sparkly clean! Enjoyed our ride.
Counter staff and shuttle staff was AMAZING! The car was a little underwhelming. Very banged up, windshield wipers didn’t work good and it rained so much 2 of the days. The rental car even over heated one day so the shuttle driver came and swapped us a car. But we had to wait for 2 hrs for responses.
Could not get app to work even after opening an account.
They arranged an Uber for drop offs and pick ups.
Licence tag was expired, but there were no issues.
“Great service for seamless car rental experience”
About YESAWAY:10.0/10
Efficient, courteous service--the way hiring a car used to be--not just processed at a counter, then left to go find the right car....
YESAWAY office is off-airport (SFO), but an Uber whisked me away quickly (at YESAWAY expense) and upgraded car ready to go when I arrived at their office. Loved the unexpected touches in vehicle -- (multi-phone) charging cord and phone holder, plus an umbrella in the trunk in case of rain.
Vehicle return was done in moments and Jade (same agent who served me when picking up vehicle) dropped me off me, right outside the terminal. Easier than messing with the train!! :)
Terrific service from start to finish!
“Great Price and vehicle, poor pickup and return.”
About YESAWAY:6.0/10
The confirmation stated that there was a parking shuttle. I called Yesaway and was instructed to take green bus to shuttle. Once we got there we were stranded. Called several times and took awhile to get an answer on how to get there (language barrier). Finally was told to take Uber or taxi. Family waited on side of road while I got car. Process took almost an hour. When returning vehicle, Was told to call when almost there so Uber could be ordered, which I did. They said they’d order it when we got there. Arrived 10 min later and doors were locked. Waited 10 min outside. Returned vehicle and Uber was ordered but only held 3 of 5 in our party. They ordered another which got lost and the last two in our party arrived 45 min later and we almost missed our flight. We arrived to return the car 1 hr 45 min before flight and this shouldn’t have happened.
About QEEQ:9.0/10
Price was good and dropped slightly after booking.
“Never going to rent with YesAway ever again in my life!”
About YESAWAY:6.0/10
No shuttle to the place from the airport as advertised. Had to pay for a taxi! Absolutely horrendous!
Their customer service barely speaks any English!
They gave me an upgrade, which was great. The Lyft experience to the location was a hassle, but that's an LAX issue. Otherwise, the experience was great.
The car was in a very good condition, it doesn't have a smell which is what I hate with rental cars. Yesaway has very good deals, didn't spend to much on a 2 weeks rent. Loved the experience, we will come back to them agaim.
About QEEQ:10.0/10
Love this app, had a great deal during the time we rented. I will use this app again.
The staff was very helpful. When I returned the car , I was running late to get to the airport due to LA traffic and the staff got me to the airport very quickly! The customer service was wonderful !
About QEEQ:10.0/10
It was easy to rent and I didn’t get a price decrease because I purchased at the lowest price.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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