“Fox is ok, hope my next booking with a different operator is better though.”
About Europcar:7.0/10
It was Fox rental cars. Car was ok, nothing spectacular and although it was supposed to be full it was barely on the full mark at pick up. The counter staff tried to sell me more insurance which I declined.
EL AUTO CON MILLAJE ALTO, SUCIO EN SU INTERIOR.
LA UBICACION PARA LA RENTA NO ESTA DENTRO DEL AEROPUERTO, VIEJA E INCOMODA.
LO ARRIENDA FOX RENT A CAR Y NO EUROPCAR.
About QEEQ:8.0/10
LA PLATAFORMA ES MUY AMIGABLE Y FACIL DE USO.
LA INFORMACION ES ADECUADA PARA LA RENTA DE AUTO.
It supposed to be Errocar but the booking was through Fox. Bad experience with fox, unnecessary wait at pick-up, extremely inefficient, very disappointed experience
“Good car, reasonable price, but poor service standard by Fox Rent a Car”
About Europcar:6.0/10
While the car was in a good condition and the price was reasonable, the service at Fox Rent a Car was pathetic. There were just 2 people manning the counter and both were super slow in dealing with each customer. It took more than 10 min for each customer and they took so much time in non-business related conversation and in selling insurance, leading to longer queue of customers. When we escalated the slow service issue to the manager, she was cold and said they are short staffed and are doing what they can. The male staff member was hostile towards me and another customer for complaining to manager. My car took 45 min to arrive as the cleaning and washing was not completed. Further, Fox shuttle dropped us at a train station from where we had to take a train with our heavy luggage to reach the airport. The shuttle driver acknowledged that the poor service standards were due to Fox's constant cost cutting. I would never like to hire from Fox again and QeeQ should disassociate itself from this terrible service provider.
About QEEQ:10.0/10
The booking platform, pricing and insurance related information was very helpful. I raised a couple of queries through mail, which was promptly answered by QeeQ staff.
The car was great, brand new- the only issue was that I had reserved a smaller vehicle since I don't like driving big ones and this was very large - all they had left.
It took a long time at the rental due to the number of people in line and only a few employees at first.
About QEEQ:10.0/10
Everything went smoothely. There were no additional price drops but the price was good to start. The rental company said I had rented as a foreigner and not American and I should be careful in the future. I really don't know what they meant.
Overall my experience was really great!
One thing I felt it would be better if there was a possibility to make changes to my reservation like bringing down the total days by a day which is fine otherwise it was fantastic
It was actually Fox Rent A Car, which evidentally is the local affiliate of Europcar. Required a foreign license - US license plus overseas tickets in and out was not enough. Staff said spouse could drive but paperwork at the end said otherwise.
About QEEQ:10.0/10
Everything was easy. Very good price. Clear on insurance, which is necessary for those coming from outside the US.
“Pésimo, abusadores con cobros en las tarjetas al ckeck out con los extranjeros!!”
About Europcar:6.0/10
Pésimo!! Me están cobrando en mi tarjeta de crédito estanque lleno, y lo devolví medio!! Estoy muy molesta!! Porque se aprovechan y abusan estando uno lejos!! Además aún no me hacen la devolucion de los 150 us!!
Horribles, pésimo!! No lo recomendaría nunca!! No volveré icn ustedes a rentar.
The person checking us in (Valerie) was courteous and professional. She offered us an upgrade which we took her up on (FC or IC?). We had the choice of a fast car, a Toyota Camry or Van. As a family we decided on the Chrysler Pacifica which was a modern van and great to drive.
About QEEQ:8.0/10
Emails about the booking, receipt, etc were accurate and timely.
El servicio de Fox Rent a Car fue impresionantemente malo. La señorita que entregaba el auto (trenzas largas) fue muy falta de respeto cuando le pedí que se apuren un poco porque estaba apurado (en general el auto casi siempre está listo para retiro)
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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