BUDGET CAR RENTAL REVIEWS IN FRANCE

Car was clean and perfect for what we wanted. When we dropped the car off my wife realised after 20mins that she had left her mobile phone in the car and we were in the airport building. The staff were great as the returned the car from where it had already been taken, found the phone and got it back to my wife within 5-10mins.

Very good experience.

I have reserved a manual car, They provided me automatic. This was just fine. [Unless I get a supplementary bill for the difference in which case I would be arguing that one. But I have no reason to expect that.]

There was quite a queue on check-in as there was only one member of staff manning the desk but staff were friendly and car was as described. No issues returning the car, holds released from my card within a week.

Finding the drop off location was not easy

Love this platform

Friendly staff and smooth process

Worked great. Thanks.

I was dupped into taking an upgrade, when I understood that the car I booked wasn't available.

GOOD

GOOD

Car was really comfortable, and easy to pick up at the airport. Nobody at the desk on return!!

We booked a car that said it held 7 passengers. We made the decision so that the 5 of us would be more comfortable and have room for luggage. What a shock to find the seats that were considered seats 6 and 7 were not real seats - I'm not sure a two year old child could have sat in those seats. And, had we actually need the seats there would have been NO ROOM for a single bag. The advertising of a 7 passenger mini van is VERY misleading. I urge caution when booking - do not take the specs at face value.

The staff was very helpful and friendly.

I was offered an upgrade at a reasonable rate, however they failed to tell me that the car was a PHEV and there was no electric charge when I picked the car up, meaning that it used way more petrol than it should have. Also when I dropped the car off, there was no one to inspect it

Very professional

성능이 좋은차로 배차해 주셔서 너무나 감사했습니다. 직원분들도 친절하시고, 나중에 반납할때, 나와서 직접 운전도 해주시고 마무리까지 넘 나 친절하게 해주셨습니다!

처량검색도 예약도 모두 용이하고, 징뮨에 대한 답변 또한 빨라, 너무나 좋았습니다

Should have acknowledged the customer the exact drop off location beforehand. It was my mistake as well to not to enquire when getting the car.

To have clearer and better communication with budget. I purchased higher protection scheme which able to reduce excess to 0, but the receptionist at the counter seemed have no idea about this and tried to sell me another package.

Overall my experience was good, however when I returned the car, it was not checked by the staff and after I left the airport I received a phone call from the Budget staff telling me that I had damaged the car. They wanted to keep my deposit and I had to argue to get them to accept that I had not damaged the car. This was the most stressful part of the experience, especially as I could not check whether they had debited my account or not until I came back to the UK. Fortunately, they had not.

the car could barely go to 40 km/h in the mountains. Otherwise it fit our purpose. We couldn't reach budget but somebody was able to go at the counter to change the dates and they did.

The car was clean and well equipped. Built in navigation was a bit of a bonus. We appreciated the six gear transmission. We rented a Dacia--I wish they had those in the United States. All in all, Budget did a fine job. Checking in and out were simple. My only criticism is that the Budget representative sought to get u to take Budget insurance, when we had already paid for the upgraded insurance package with QEEQ. But we simply declined and all was fine.

QEEQ has been a wonderful discovery. It has led us to discounts we could not find any other way. Our rentals have been seamless. We have gotten what we reserved at the time and place reserved, and staff have been most accommodating. I do wish one could modify a QEEQ reservation directly rather than canceling a reservation and rebooking the desired rental.

I booked a mini car as I have a small parking space at my apartment. The smallest they could give me was a Peugeot 308, which was far bigger than I needed and which was difficult to park.

Fine

Counter staff were delightful and very efficient. Will definitely use Budget again!

Great booking platform, will be our go to platform from now on!