CAR RENTAL REVIEWS ON EUROPCAR AT QUEENSTOWN AIRPORT, ZQN

Reviewed: Wed, Oct 2, 2019

About Europcar: 10.0 /10

The car rental company's service was excellent, and the pick-up and drop-off process was very convenient.

Anonymous

New Zealand

11-day rental

Reviewed: Wed, May 6, 2026

About Europcar: 10.0 /10

I didn’t bring a translated copy, so it took quite a while to communicate with the staff, but they were patient and we got everything sorted out in the end, thanks.

About QEEQ: 10.0 /10

H.Immerman

New Zealand

x2
x2
x2

7-day rental

Compact | Kia Cerato or similar

Reviewed: Wed, Jan 10, 2024

About Europcar: 7.0 /10

The car was smaller than the one I booked - which was disappointing

About QEEQ: 8.0 /10

Steward Jenkin(s)

New Zealand

8-day rental

Reviewed: Wed, Feb 5, 2025

About Europcar: 10.0 /10

The car was in great condition, it was brand new.

About QEEQ: 10.0 /10

Ethel Conan

New Zealand

5-day rental

Reviewed: Wed, Dec 11, 2024

About Europcar: 6.0 /10

About QEEQ: 8.0 /10

R.Brennan

New Zealand

x4

5-day rental

Luxury SUV | Toyota Land Cruiser Prado 7 Seats or similar

Reviewed: Wed, Aug 14, 2019

“Easy and simple”

About Europcar: 10.0 /10

Car was clean and modern. However wasn’t ready for our booked pickup time. Staff were apologetic and our total delay was less than 15 mins. Still very satisfied

About QEEQ: 10.0 /10

Everything is awesome!

Monica Kent

New Zealand

4-day rental

Reviewed: Tue, Mar 25, 2025

About Europcar: 10.0 /10

The process was smooth, and the car was in good condition.

About QEEQ: 10.0 /10

New Zealand

x4
x3
x2

2-day rental

Special SUV | Ford Ranger or similar

Reviewed: Tue, Mar 21, 2023

“Amazing value and service”

About Europcar: 10.0 /10

Had to upgrade as the booked car wasn't available. But there were no issues and we were happy with the upgrade.

About QEEQ: 10.0 /10

Helped me access booking confirmation as my email account was locked. Very helpful

Willie Emmie

New Zealand

1 days rental

Reviewed: Tue, Jun 23, 2020

About Europcar: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

D.Collins

New Zealand

7-day rental

Luxury SUV | Toyota Land Cruiser Prado 7 Seats or similar

Reviewed: Tue, Jul 23, 2019

“3 Incorrect and broken baby seats attempted to.be fitted by staff that were not properly trained.”

About Europcar: 7.0 /10

Train your staff and have appropriate and working baby seats

Mike

New Zealand

x2
x2
x4
x4

8-day rental

Premium SUV | Toyota Prado or similar

Reviewed: Tue, Jul 21, 2020

“Pretty bad.”

About Europcar: 6.0 /10

Booked a large 4x4 SUV but got a small 2wd instead. Couldn't give us a good reason why we couldn't get the vehicle we booked. Their vacuum cleaner didn't work. And had no staff. Very shambolic. A bad experience.

About QEEQ: 10.0 /10

Good. But wondering if we missed a message from Europcar to earn that they couldn't fulfil their vehicle obligation.

Hilary Addison

New Zealand

8-day rental