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+44-2035140670
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+81 3-4578-4029
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+86-1089171020
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00308 491 0209
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+48 732 126 852
From other countries or regions
+1-8007618913
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+886 2 2656 3571
Live chat Email us Service Code: 5737258308
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Search for Europcar Car Rentals in Queenstown

Pretty bad.

Reviewed: Tue, Jul 21, 2020
About Europcar: 6.0 /10
Booked a large 4x4 SUV but got a small 2wd instead. Couldn't give us a good reason why we couldn't get the vehicle we booked. Their vacuum cleaner didn't work. And had no staff. Very shambolic. A bad experience.
About QEEQ: 10.0 /10
Good. But wondering if we missed a message from Europcar to earn that they couldn't fulfil their vehicle obligation.
Toyota Prado image
Europcar
Queenstown Airport(ZQN)
Queenstown
New Zealand
Premium SUV | Toyota Prado or similar

Relevant Reviews on Europcar in New Zealand

W.Clarke

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Compact SUV | Mitsubishi Outlander or similar
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, Dec 4, 2024
“disappointed.”
About Europcar: 10.0 /10
their service was fantastic and did their best to assist me resolve the issue with getting the right size vehicle at an extra cost.
About QEEQ: 8.0 /10
I was not provided with an Outlander as originally promised. Europcar pointed out that the vehicle classification in the booking is "Small SUV" and booking and gave me a Mitsubishi ASX. I therefore had to pay an additional NZD$480 to get the Outlander. This is the first time I have had an issue with a Qeeq booking

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Medium SUV | Ford Mustang Mach-E or similar
Europcar
Christchurch Airport(CHC)
Christchurch
New Zealand
Reviewed: Sun, Oct 20, 2024
“Superb rental that went smoothly”
About Europcar: 10.0 /10
Perfect rental
About QEEQ: 10.0 /10
Perfect
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Mirabelle Ingersoll

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Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, Dec 13, 2023
About Europcar: 10.0 /10
Great service attitude. Although I don't understand English well, they patiently used a mobile translator to communicate.
About QEEQ: 10.0 /10

S.Zena

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Full Size Van | KIA Carnival or similar
Europcar
Auckland
New Zealand
Reviewed: Fri, Jan 3, 2020
“Family car rental”
About Europcar: 8.7 /10
Basically service was good. There were two staff working. One was super helpful and friendly, the other needs more training, I think. He didn’t know how to install the child car seat. We ordered a car seat in advance, so we were a bit annoyed to find that it hadn’t been installed before we arrived to pick up the car. Other than that we had a very good experience.
About QEEQ: 10.0 /10
Good service. Questions were answered quickly and thoughtfully.

P.Bell

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Standard | Toyota Camry or similar
Europcar
Marlborough District
New Zealand
Reviewed: Mon, May 28, 2018
“A great car and very friendly service”
About Europcar: 9.8 /10
Like: The car was even better than we had expected and the process worked smoothly

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