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Live chat Email us Service Code: 1733583082
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Pretty bad.

Reviewed: Tue, Jul 21, 2020
About Europcar: 6.0 /10
Booked a large 4x4 SUV but got a small 2wd instead. Couldn't give us a good reason why we couldn't get the vehicle we booked. Their vacuum cleaner didn't work. And had no staff. Very shambolic. A bad experience.
About QEEQ: 10.0 /10
Good. But wondering if we missed a message from Europcar to earn that they couldn't fulfil their vehicle obligation.
Premium SUV | Toyota Prado or similar

Relevant Reviews on Europcar in New Zealand

Anonymous

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Reviewed: Sat, Feb 28, 2026
About Europcar: 10.0 /10
First time driving a Haval J6 hybrid and I’m really impressed – great performance, easy to handle, and the car is in excellent condition.
About QEEQ: 10.0 /10

Anonymous

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Reviewed: Mon, Dec 15, 2025
About Europcar: 10.0 /10
The whole process was pretty quick, and even though our English isn’t great, the staff were really patient with us.
About QEEQ: 10.0 /10

Victoria Hoyle

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Reviewed: Sat, Feb 15, 2025
About Europcar: 4.0 /10

Blair Ramsden

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Reviewed: Fri, Feb 7, 2025
About Europcar: 10.0 /10
Pretty good, but had to wait a while for the car to arrive.
About QEEQ: 10.0 /10

Bruce

View more >
Small SUV | Mitsubishi Outlander or similar
Reviewed: Wed, Jan 10, 2024
About Europcar: 8.0 /10
Car was brand new - plug-in hybrid. Problem was no AC-DC adaptor to allow fast roadside charging, so most driving was with engine, which was a shame. Long paperwork process at pick-up and long wait for service. Hard to find drop off counter at Wellington airport (it's inside, unlike the others).
About QEEQ: 8.0 /10

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