“One of the best car rental experiences I have had to date, and I've had a lot!”
About DRIVALIA:10.0/10
The staff were excellent throughout - courteous and so nice, really had a wonderful experience in Edinburgh with Easirent. Basically no waiting time at the desk and the car was in tip top shape! Thanks a lot guys you were stars!!
Car was a competitive rate, ideal size and generally sound if a little dirty.
Location is about 10 minutes from the airport, a shuttle bus is provided but operated by a parking company and not good 'easyrent' identification signage to see it.
Car was not clean when collecting, difficult to inspect for any damage to sign off collection paperwork. Return was challenging (before 6.30 am), office not open, told to park on kerb on street and return keys to nearby car park company - created unecessary risk for me as a customer.
TLDR: Overall car as described and had competitive rates, staff were friendly -but- cleanlienesss of car, shuttle bus signage / instructions and return process system could be much better.
The self-drive trip in Scotland was not as easy as expected, mainly because I'm not used to left-hand driving. However, the car performed very well overall.
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Vijay Kandasamy
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