CAR RENTAL REVIEWS ON HERTZ IN MIAMI BEACH

Yes, Very easy car rental.

Very useful

Car drop off point right next to a petrol station so we could fill up easily right next door. Hertz pick up place a bit of a challenge as attached to a big hotel so not sure whether to go in hotel entrance or not. Lovely staff at both locations.

Easy process and all worked out as promised.

vehicle category not available, upgrade not available, ended up with a lower category vehicle (from large 7-seat SUV to Dodge Grand Caravan).

Four days into the rental, I found that a tire had a slow leak. I had to refill the tires every 5 days after that. When I called Hertz, I was told to just come in and that they would replace my vehicle...no problem. But when I got there, I had to spend over an hour...no vehicle except very small vehicles was available and worse than that I was told in robotic fashion bothy by the agent and manager that "according to protocol" I was responsible for repair of the leak. They would not listen to reason or the particulars of my story. This was extremely frustrating. This is not what I expect from a customer-friendly place.

very nice

very good，so much！！！

The car was excellent. Service was a little disorganized in Miami Beach location

The booking process and price was excellent. I especially liked being able to receive Aeroflot Bonus Miles for my booking.