CAR RENTAL REVIEWS ON HERTZ IN LISBON

I chose Hertz because it is a well-known brand with new cars and no deceptive practices.

Good

Satisfied with the service.

Pretty good all round

Lisbon is a difficult drop off location as it is poorly signed

Extremely satisfied

We had a great experience with Hertz in both Lisbon and Porto. Recent car and excellent service at the counter.

Website was easy to use, but the coupon section is confusing.

The car provided by the rental company was exactly the same as the one I booked.

As expected from a global chain, the service was excellent, even though the prices might be slightly higher. Generally, rental companies try to sell insurance because their staff gets high commissions from it. They often pretend not to understand when you decline insurance and sneakily include it in the contract. These contracts are several pages long, and if you don't notice and sign it, the insurance charges will be deducted from your credit card. Since your credit card has a deposit frozen at the start, you usually only notice this after returning home. However, this company was different. When I showed them the QEEQ order indicating I didn't need insurance, they briefly discussed the potential risks but still processed my rental without additional insurance. They clearly explained each fee from the deposit. It's indeed commendable.

Excellent service

Very good, I'm satisfied.

Overall efficiency was quite high. They didn't push any additional sales after hearing I bought insurance. The issue was that I booked an SUV but was given a hybrid Mercedes A250e instead. The car's low ground clearance made it difficult to drive on the mountainous roads near Sintra in Lisbon.

Overall good.

Very satisfied

The car was in great condition and met all of our expectations

great booking process- easy can clear

Excellent

The staff provided good service.

Apart from having to wait in line for a bit when picking up the car, everything else was very convenient.

Like: Great car