Took three attempts to find me a car. That's three times I was sent to walk to the parking lot (in the freezing cold night) and back to the office. Took nearly an hour to get the car.
Gas tank not full, 5 miles after leaving the parking lot the needle moved off full, so probably a gallon
“Van was great, picking up was a bit of a nightmare”
About Hertz:9.0/10
The van wasn't available at the original pick up location. They ordered a Lyft for me and sent me to another location across the city that had a van. This delayed my trip by about an hour, but worked out ok.
At the second location, I kept being told that I could not get the price of my Easyrentcar voucher, but I continued to say that I would not pay anything but the voucher price and eventually I was given it.
About QEEQ:10.0/10
I was not given the contracted price at Hertz initially. I had a copy of my agreement. I kept being told, "I can not give you this price", but then they made good on it.
Fantastic. Went to pickup and able to quickly grab car and was able to choose a vehicle of my choice. Had a Chevrolet Malibu which I was very impressed with. Great easy car to drive being by myself. Great experience that didn’t have any surprises.
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