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Live chat Email us Service Code: 1845602351
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Van was great, picking up was a bit of a nightmare

Reviewed: Thu, Jun 20, 2019
About Hertz: 9.0 /10
The van wasn't available at the original pick up location. They ordered a Lyft for me and sent me to another location across the city that had a van. This delayed my trip by about an hour, but worked out ok. At the second location, I kept being told that I could not get the price of my Easyrentcar voucher, but I continued to say that I would not pay anything but the voucher price and eventually I was given it.
About QEEQ: 10.0 /10
I was not given the contracted price at Hertz initially. I had a copy of my agreement. I kept being told, "I can not give you this price", but then they made good on it.
Mini Van | Dodge Ram ProMaster City or similar

Relevant Reviews on Hertz in United States

Felix Brown

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Reviewed: Tue, Jul 30, 2024
About Hertz: 6.0 /10
About QEEQ: 10.0 /10

Esther Katte

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Reviewed: Sat, Apr 20, 2019
About Hertz: 8.0 /10
Fast processing
About QEEQ: 8.0 /10

Guy Haywood

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Reviewed: Sun, May 6, 2018
About Hertz: 10.0 /10
Enthusiastic and convenient
About QEEQ: 10.0 /10

Hedda Babbitt

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Reviewed: Thu, Aug 21, 2014
About Hertz: 4.0 /10

J.Calvi Dubrowski

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Standard | Chevrolet Cruze 2 Doors or similar
Reviewed: Fri, Jun 7, 2019
About Hertz: 8.0 /10
Took over an hour to get vehicle due to lack of employees to clean vehicles for pickup. Although staff tried to the best they could, it was very frustrating to have to wait more than hour in a hot, humid garage with no where to sit after traveling for almost 21 hours.
About QEEQ: 8.0 /10

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