“Did not receive full size SUV. Car had a bad tire and repeated calls to Ace were ignored”
About ACE Rental Cars:8.0/10
Car was smaller than promised. Junky pathfinder not in the class of a Expedition. Had a bad tire and several calls to Ace were ignored, or, I was told several times to just call back later to see if they could find a car with good tires. Just gave up and spent money frequently airing up the tire. Serious lack of customer service. Would think twice before renting from Ace again
Did not have vehicle we reserved terrible never ever ever come back.
Had mother in law in wheel chair needed expedition got a mini van. Should get a refund.
“Horrible experience. Did not get the suv that was reserved. The customer service is the nightmare.”
About ACE Rental Cars:2.0/10
It was a nightmare. The agent is so rude. Did not rental after all. What a wait of my time. Will not ever book with you guy again. End up have to go somewhere else for the car in the middle of the night.
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