MAROOCHYDORE CAR RENTAL REVIEWS

counter staff were excellent, flight was delayed they stayed back to ensure I could continue my journey as I had a three hour drive to complete that night.

not sure if the price did drop you took full amount of money and have yet to see any returned. normal practise for rental companies. it would be better to inform customers of how much time they should expect to allow once at the airport to picking up the car.

On drop off staff was not interested in checking vehicle for any damage It was my word against theirs if it was inspected later .there was no damage,the car & was brand new 300km.unable to send photos on phone

no

Got an upgraded car so that was a bonus! Staff were very friendly and helpful. Due to a road closure issue for an event staff contacted me a couple of times to ensure I would be able to catch my flight in time. Good service.

Have used QEEQ quite a few times and it has always had a great rate.

We were able to do the pick up process while our luggage was being offloaded from the aircraft. Hertz staff member was helpful and courteous.

We were nervous about booking through QEEQ as we'd never heard of them. No issues, all went smoothly.

Super impressed. Car was in great condition and staff were great

The service was quick, and the car was as described.

Easy to use and I usually get the lowest price compared to other apps.

I had booked it for 3 and as the people still had it out, I was told that they had until 3.30 with no extra charge. The car didn't get back until about 3.40 so we had to sit and wait. If I had been told that it might not be ready until 3.30, we would have come later.

Excellent experience

Smooth

our car hire was problem free. Easy to pick up and drop off. we didn't exactly like the features of the car (ie. automatic driver assists often braked the car when it shouldn't have) but that wasn't the fault of Hertz. However, it wasn't the car choice we had chosen, but it still didn't ruin our holiday

very easy to book online

Waited at the airport for pickup for 15+ minutes as their phone was on silent so we couldn’t let them know we had arrived to be collected. Upon being picked up from the airport they arrived in a car with no car seat for our 3 month old (which had been requested prior). Once we had been taken back to the office to sign paperwork etc a car seat was put in the car; however as he was struggling to put it in, he asked my partner if he would like to have a go at installing it. This didn’t fill me with confidence. Once at our hotel I noticed the baby seat belt straps were not looped over the safety bar at the back of the car seat - which is a huge safety issue. Overall not impressed with the service and probably would not book with them again.

Great value for money. Everything went well.

Very easy to use.

Exceeded expectations, Hertz were so accommodating and professional. Will definitely return.

Fantastic; I was concerned that the booking would not be recognised as it was through an agent, but it was seamless.