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Live chat Email us Service Code: 9515515036
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okay

Reviewed: Tue, Sep 5, 2023
About Europcar: 8.0 /10
On drop off staff was not interested in checking vehicle for any damage It was my word against theirs if it was inspected later .there was no damage,the car & was brand new 300km.unable to send photos on phone
About QEEQ: 8.0 /10
no
Economy | Hyundai Accent or similar

Relevant Reviews on Europcar in Australia

Gustave Gold

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Reviewed: Fri, Apr 25, 2025
About Europcar: 10.0 /10
Many locations and highly efficient.
About QEEQ: 10.0 /10

Brook Horace

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Reviewed: Wed, Nov 2, 2016
About Europcar: 8.0 /10
Pickup was fine, but returning the car was a hassle. There was no onsite inspection unlike other companies. Nobody was there from the company, and the instructions on where to park were unclear. I had to ask staff from other companies to finally find the parking spot.

C.Strahan

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Economy | Toyota Yaris or similar
Reviewed: Sat, Apr 20, 2024
“Would have been better had I been tech savy. Would be better if phone communications were direct.”
About Europcar: 10.0 /10
Car needed sat nav.
About QEEQ: 10.0 /10
I don't know what the price drop protector is but unlimited k's is excellent.

M.Parry-Jones

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Full Size | Toyota Camry or similar
Reviewed: Tue, Sep 24, 2019
“great car, Easyrent price was great (but not Europcar that charged $89 for one day!)”
About Europcar: 9.0 /10
Europcar experience was poor to average - the car was great but at pick up it took around 30 minutes per pick up at the service desk - there were three pick ups. Too long since we all had online bookings. And there is nowhere to sit while waiting and waiting. I had reason to call the 1300 Europcar number during the rental to extend the rental and it failed so badly on every count. She kept me on the phone for a long time and then said she couldn't confirm the extension nor how much it would cost but I would get an email to confirm, the email never arrived. Fortunately I managed to find the local number and they were helpful.

A.White

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Large SUV | Toyota Kluger or similar
Reviewed: Mon, Jul 1, 2019
“Easy experience friendly, capable staff.”
About Europcar: 10.0 /10
Very good
About QEEQ: 10.0 /10

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