CAR RENTAL REVIEWS ON DOLLAR IN CALGARY

Price was higher than online booking and no shuttle service offered

Price was more when I arrived than online booked price and no shuttle service was offered

easy

seamlessly

It’s worth the money and good service. We’ve bought the whole insurance online though for the sake of it.

Car was fantastic and suited out needs.

Price was really good for two weeks and used it a lot.

Good customer service

Could only advise but coiuld really help when u need help

Excellent car and friendly service at Calgary

I cannot think of any way this experience could be improved upon. Thank you!

Very smooth, thank you.

Absolutely loved the vehicle that was selected for us. Choosing the mystery vehicle was perfect for us so we didn’t have to get a second rental. We had lots of space for all our luggage and were all very comfortable during our travels. Just wasn’t happy with a charge per day for each additional driver, was about 30% of our daily rental cost extra to do so.

Constant communication and support if needed.

The car was what we asked for and met our needs. There was too much effort by the counter staff to upsell on insurance and too up size the car

No complaints with the process

AS EXPECTED

When the service staff could not sell me any insurance (because I had already bought on easyrentcars), he became impatient, and kept wanting me to sign the papers - when there were many dents/scratches that were not labelled on the contract. Thankfully the car was in good condition and the trip went without any hitch.

Car was more than adequate.

Excellent value for the rental.

The car itself was great, EXCEPT we really prefer that mini vans hold 8. I had reserved it weeks ahead. We still had to wait for over an hour.

EasyRentCars was easy.

Excellent - when they heard about our attempts to get a roof rack they allocated us a Toyota Sienna that had very good boot space. Only improvement suggestion was what fuel we should use - there a 3 grades of petrol used in Canada and a dilemma as to which one to use - nothing inside the fuel hatch of the vehicle.

Went well - only improvement would be to identify the vehicle earlier so that we did not need to fret so much about luggage space.

Yes we had an upgrade.

Car was high mileage, 66,000 miles. Beat up field car. Piece of junk. Hard to believe how bad it was. Looked like it had been in 3 accidents (not repaired). Hundreds of scratches all over, not just a few. Chip in windshield they wanted to charge us for. Luckily my son had noted it on initial inspection sheet. The car was filthy. Dollar hosed it off for us. That did nothing. Do not rent from Dollar. !!!!!

Excellent

Staff was okay...needs to be more informative on locations I needed to be at and show me on map on how to get to those locations..otherwise okay...

Great and easy to follow booking...will definitely use again...

it took three cars to finally get what was expected...way too long for renting a top class of car

I was generally satisfied with the service from Dollar

The employee at the Dollar rent-a-car counter in Calgary airport tricked me into signing a paper of unwanted option with extra charge. The employee told me that I should sign it just in case that I returned the car with empty tank but the fees will not be charged if I return the car full tank.