Great experience, sparkling clean car, excellent service

Kris & Sandy, Australia

United Kingdom

Reviewed: Tue, Sep 4, 2018

About Hertz: 9.4 /10

Like: End to end reliability, condition of car, performance. When the former renter only refilled the vehicle to 3/4, we obtained a small refund to honour this.
Dislike: Hard to return at Luton Airport (car return not well sign posted) but not Hertzs fault. Airport needs to do better.

Opel Astra image

Compact | Opel Astra or similar

1 days rental

Relevant Reviews on Hertz in United Kingdom

Alvin Dolly

United Kingdom

1 days rental

Gatwick Airport(LGW)

Reviewed: Sun, Apr 27, 2025

About Hertz: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Cynthia Clemens

United Kingdom

1 days rental

London City Airport(LCY)

Reviewed: Fri, Aug 2, 2024

About Hertz: 8.0 /10

The car model I reserved was not available, and I was forced to upgrade. The experience was very disappointing.

Gail Benjamin

United Kingdom

1 days rental

Reviewed: Sat, Jul 14, 2018

About Hertz: 2.0 /10

United Kingdom

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1 days rental

Commercial Van | Ford Transit 3 Seats or similar

London Luton Airport(LTN)

Reviewed: Tue, Sep 17, 2019

“Easy system and good value for money”

About Hertz: 9.3 /10

Van provided was smaller than expected but it was sufficient and excellent condition.

About QEEQ: 10.0 /10

Smooth process

United Kingdom

x4
x1
x3

1 days rental

Intermediate | Skoda Octavia or similar

Birmingham Airport(BHX)

Reviewed: Fri, Jul 26, 2019

“Good service”

About Hertz: 9.3 /10

Booked car was not ready when we arrived. Got an upgrade after 1 hour.

About QEEQ: 8.0 /10

Satisfied

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