Manager was very good.

Very convenient.

They promoted additional insurance.

Not bad. There's a shuttle bus from the airport to the rental car company. Just a short wait, and it goes directly there. The staff were very friendly and everything was orderly. The only issue was that there were quite a few people in line. We had to wait for almost half an hour to get our turn.

Avis is a bit pricey. I rented a mid-to-large model and initially got a single-door Wrangler. After negotiating, they gave me a bigger Jeep. I'll consider switching to another rental company next time. This is the second time I've used this company in the US, and it's the second most expensive.