Not easy to find transportation

When we arrived at the airport we discovered there was no car available to us and we have been given no notice… Not by phone and not by email. After spending an hour and a half trying to find an available car we gave up after multiple wrong numbers and green motion car rental company never bothering to pick up the phone. This is the worst experience I have ever had and would never consider using your service again and will make sure everybody knows what an awful experience this was for us.

My experience would have been better if I did not have to drive a van with the advertisement on the hood and side of the vehicle. We hardly drove it so we would not be mistaken for a rental service car. A guest at our resort walked up the van thinking we were a driving service.

This was the worst car rental company I have ever experienced. The customer service was beyond horrendous. We waited over 2 hours to receive a vehicle that my husband could barely fit in. Not to mention they over charged us for more insurance and $31 a day for a flimsy booster seat. When we asked for a different vehicle there were none available at that location. Upon return the woman at the counter was extremely rude and very sassy. I will never rent a vehicle from here again

Everything was great except that they said my key fob didn't work but I could lock the car manually. Well the manual lock wouldn't lock either so I couldn't lock the care.

After the clerk agreed with my husband and I that our credit card we used carried our insurance, our final bill charged us for a weeks insurance. We were accused of lying when we contacted them to remove the insurance.