Great

I have had terrible experience with Green Motion. I am not sure how you are willing to work with this company. You can call them as long and as many times as you want they never answer. This trip they were closed when we arrived in Orlando. We had to book another car from Budget at the Airport. We made a booking 3 months back and we cannot get a car from this company. Miserable. At least as a courtesy they should return back the money.

Terrible service, they would not answer the telephone, I tried to call them for an hour (and yes at the right number). The first car they offered was a disaster, not safe for the road so I did not accept it. The second car was safe but full of damage and very dirty on the inside. It took me an hour to clean it. They would not let me rent the vehicle without purchasing additional insurance even though the car was fully insured as I did not have a credit card.

This was the worst car rental company I have ever experienced. The customer service was beyond horrendous. We waited over 2 hours to receive a vehicle that my husband could barely fit in. Not to mention they over charged us for more insurance and $31 a day for a flimsy booster seat. When we asked for a different vehicle there were none available at that location. Upon return the woman at the counter was extremely rude and very sassy. I will never rent a vehicle from here again

Would not accept easy rent car insurance. Put me through the ringer on insurance. Will not rent from this company again.

Horrible customer service at the counter. She would not let me use my own insurance, would not let me use the insurance that came with my easy car rental booking. They also did not have my car category and offered me an "upgrade". I drove over 1500 miles in the trip and the wanted me to drive a Ford Expidition (essentially a bus). That was unacceptable and they advised me they did not have any other vehicles. After over an hour at the counter, and speaking to multiple people, they finally got me an alternative. The cost of my 10 days tripled because of all of this and I was limited to what I could do on my vacation. Nothing but negative comments to say about Greenmotion and will never rent from them again.