Would not recommend, unsafe vehicles and prices different than advertised.

H.A

United States

Reviewed: Thu, Feb 7, 2019

About Routes: 5.7 /10

I would not recommend using them. The location was initially unable to provide me with the car I requested (economy car) and instead gave me a jeep wrangler. The vehicle was unsafe to drive and could have resulted in a serious accident as a bolt for the rear control arm/axel was missing and I was informed of this by a stranger since I do not know much about the jeep. Routes did provide me with an alternative vehicle that also seemed to have weird sounds when driving. Additionally, the rate for prepaid tolls does not match the description on their policies (4.99/day + usage) and is significantly higher (11.99/day), resulting in a much higher cost than anticipated. Overall, the staff was nice but vehicles are either worn out or unsafe and the false rate advertised on their website felt like a bait and switch strategy.

About QEEQ: 8.0 /10

Routes

Orlando International Airport(MCO)

Orlando

United States

Economy | Kia Rio or similar

1 days rental

Relevant Reviews on Routes Orlando Airport

M.Cote

United States

1 days rental

Compact | Toyota Corolla or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Fri, Feb 14, 2020

“2019 Nissan Rogue”

About Routes: 10.0 /10

Had a great experience with Routes car rental. Car exceeded my expectations and was clean and new. Pick up was a little slow but to be fair a shuttle full of customers arrived at the same time. Agent did not try to pressure or "scam" me into buying any extra insurance, toll pass or gas. Car return was super easy and fast. Shuttle to and from Routes was also fast and efficient. I would use this car rental co. again and would recommend it to anyone.

About QEEQ: 10.0 /10

Easyrent lived up to it's name. Would use again.

V.Nemec

United States

1 days rental

Medium SUV | Nissan Rogue or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Tue, May 14, 2019

“Rental agent was horrible”

About Routes: 5.7 /10

Lady we set rental up with EXTREMELY RUDE, left us at counter 20 minutes, no explanation. Talking down to us entire time. VERY high pressured and RUDE

G.Lund

United States

1 days rental

Medium SUV | Jeep Grand Cherokee or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Wed, Feb 27, 2019

“Waited for over an hour for shuttle after calling 3 times. Driver and desk clerk gave opposing stori”

About Routes: 4.0 /10

Staff not friendly, can’t tell the difference between white and grey colours. Staff slow to give service. No compilation for waiting for waiting a total of 2 hours for shuttle.