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Search for ESSENCE Car Rentals in Orlando

Never again! Totally ripped off!

Reviewed: Thu, Feb 14, 2019
About ESSENCE: 6.0 /10
Upon arrival we were offered an upgrade in which we were told $80 total usd. When we asked her if this was on top of the old amout she stated it was the total with everything. She asked if we would travel through tolls, we told her we may or may not travel once to Tampa to see the beach. She stated for $8.99 we could have a fast pass in case we incur any tolls. When we said Disney area was the only place we would be, other than possibly the one trip to Tampa, she told us it would be worth getting. We went through 1 toll and were charged over $71usd! Totally lied to and ripped off! I will never rent a car through here again and will highly NOT RECOMMEND this company!
Nissan Versa image
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Compact | Nissan Versa or similar

Relevant Reviews on ESSENCE Orlando - Airport (Florida)

C.Schmid

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Medium SUV | Nissan Rogue or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jul 10, 2019
“My overall experience was ok”
About ESSENCE: 6.7 /10
Not impressed at all and ultimately will not use this company again. The staff were heavily pressuring me to purchase the insurance. And told me I would have to pay $4000 cash when I turned the car in if their were any damages. I also had no idea I would have to put a $300 deposit since I refused their insurance. It’s refundable, however it’s an expense I was unaware of. And the rental car ended up being double what it was priced at. Bottom line, my experience with them gave me severe anxiety at the beginning of my trip it also took about 20/25mins to get the car and be on our way.

J

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Full Size Van | Dodge Grand Caravan or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Jul 2, 2019
“Terrible, the manager forced additional liability insurance I declined for liability which turned”
About ESSENCE: 4.7 /10
Into a verbal confrontation and cost an additional $100 + dollars. Based on my experience I will rent from a reputable car rental company going forward.
About QEEQ: 8.0 /10

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Intermediate | Toyota Corolla or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Apr 24, 2019
“They try a lot of up sell on items not needed. I was charged more at pickup than stated online.”
About ESSENCE: 6.7 /10
I waited a long time to get my car and I was not happy

M.Neher

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Economy | Toyota Yaris or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Mar 20, 2019
“Rented many cars over the years. Three hours waiting & calling Easyrentcars was terrible!”
About ESSENCE: 8.0 /10
Great, picked me up in ten minutes then very friendly and helpful.

Z.Rothschild

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Economy | Toyota Yaris or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Mar 7, 2019
“Incredibly frustrating. You need to be upfront about the full price of the rental.”
About ESSENCE: 8.3 /10
According to the emailed reservation confirmation from Easyrentcars the amount due at pickup was $18.64 (including taxes and surcharges). However, I ended up having to pay around $240! The biggest surprise fee was $109 for a collision damage waiver which I was told nothing about before hand. I believe telling the customer that they will be paying $19 at pickup and charging them over $200 is highly unethical.

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